Customer Service Administrative Assistant
Resume:
Dawn Provetto
Alamogordo, NM *****
************@*****.***
Work Experience
Teacher
Children In Need of Services (CHINS) - Alamogordo, NM September 2021 to April 2023
Caring for kids ages from infant to pre-k making sure they are cared for and safe teaching them songs, arts and craft, science center. Making sure they have Nutritious meals every day. Administrative Assistant
American heritage academy - Cottonwood, AZ
December 2018 to March 2020
Responsibilities: •
• Daily Attendance for all students.
• Customer Service.
• Daily monitoring all students missing Assignments.
• Monitored health records for each student.
• Set up applications for enrollment.
• Assisted teachers with work assignments.
• Managed account balances for each student Tuition Collateral Analyst
CIT Group - New York, NY
January 2007 to December 2018
Responsibilities: •
• Daily monitoring of client's loan balance and availability.
• Daily Customer Service.
• Loan processor.
• Daily monitoring of Health Care clients thru Value Track system along with incremented unbilled.
• Updating all Exception Tracking Ticklers from Financials to Borrowing Base certificates• Updating KYC
(Know Your Customer) Negative New search thru Lexisnexis.
• Daily wiring of funds to the client's operating account.
• Updating clients Borrowing Base Certificates on a Daily, weekly and monthly basis.
• Responsible for updating Accounts Receivable and loan balances on the Stucky System.
• Responsible for reconciling the client's Accounts Receivable balance monthly.
• Responsible for working up clients' Ineligibles.
• Responsible for reconciling clients Operating Bank accounts and Lockbox Bank accounts.
• Responsible for updating existing letter of credit accounts.
• Backup support for Operations Manager.
• Handle syndicated accounts that dealt with LIBOR rate funds.
• Worked up ineligibles with "Idea software Program". (Data Analysis Software)
• Review audit reports for each account to make sure all ineligibles and reserves are accounted for.
• Uploading all daily activities onto SharePoint.
• Monitored my accounts ineligibles on a weekly basis even though their ineligibles should be updated monthly.
• Responsible for performing the OFAC (Office of Foreign Assets Control) search in PrimeMetavante priorto the approval of the advances. • Responsible for performing KYC Education
Lehman High School, Bronx, NY September 1979- June 1983 High school diploma or GED
Barkley, New York, NY September 1984-June 1986
Vocational School Certificate (Accounting)
Skills
• Effective communication and interpersonal skills. Highly motivated self-starter and team player; a creative and tenacious problem-solver. Capable of handling multiple priorities and meeting commitments. Ability to work in a rapidly changing environment.
• Accounts Receivable
• Data Analysis
• Analysis Skills
• Microsoft SharePoint
• Problem-solving
• Flexibility
• Teamwork
• Reliability
• Accounts Payable
• Microsoft Outlook
• Office Management
• Customer service
Contact this candidate