Customer Service Representative
Resume:
< Kourtney-Gresham.pdf
Kourtney Gresham
Atlanta, GA 30168
**************@*****.***
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Alorica Customer Service Representative
Alorica - Saraland, AL
April 2016 to Present
lam a customer service representative that takes pride in the work do and how i do it. My customers
are very important to me and it is my upmost importance to make sure every need is met and every
issue is resolved.
CSR - Customer Service Representative
Alorica for Verizon - Mobile, AL
April 2016 to October 2019
Provide excellent customer service
Promote the brand and value of the company
Insure that each customers issues are resolved and needs are met.
Meet the goals that you have set for your performance level.
Home Health Aide
GENTIVA HOMEHEALTH - Mobile, AL
March 2014 to June 2015
worked here with my mother as a healthcare aide. would help assist with meal times and also sleep
times.
Education
High school or equivalent
John L Leflore Preparatory Acad - Mobile, AL
August 2009 to May 2013
Skills
* Call Center
+ Customer Service
* CSR
Computer Skills/communication skills (7 years)
Typing
Sales
Cash Handling
Microsoft Outlook
English
Microsoft Word
Data Entry
Computer Literacy
Microsoft Excel
Multilingual
Time Management
Contact this candidate