KF

KENNETH FLEISCHMANN

ad02ay@r.postjobfree.com 781-***-**** North Billerica, MA 01862

I have over twenty years of retail management experience. I've been in customer service since I was 12 years old. I started by mowing lawns in my old neighborhood

I treat all my customers and employees with dignity an respect. The same way I like to be treated when I go shopping. I enjoy training new employees. Its an amazing experience while training. Especially when you can feel a light bulb go off. That your employee completely understand what you are teaching them DOT Compliance

Vehicle Inspection

Revenue Generation

Appointment Scheduling

Passenger Assistance

Time Management

Relationship Building

Inclement Weather Driving

Vehicle Inspections

Customer Service

Punctual and Reliable

Staff Development

Valid Driver's License

Schedule Management

Safety Management

Route Management

Customer Rapport

Flexible Schedule

Business Management

Transportation

Christianson Bus Company North

Billerica, MA

7D Special Needs Driver

06/2016 - 08/2021

Transported special needs student from home to school. Returned them home or designated location determind by parent or guardian Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.

Adhered to company policies and procedures related to safety and security standards.

Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

Bradley Petroleum Denver, CO

District Manager

06/1995 - 02/1997

Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.

Developed and implemented district-wide sales strategies to increase revenue and market share.

Conducted regular store visits to ensure compliance with company policies, standards, and regulations.

Provided ongoing coaching and training for store managers on how to maximize productivity and profits.

Ensured that all stores met their monthly targets by providing guidance Summary

Skills

Experience

and support as needed.

Mentored team members by demonstrating best practices for sales and customer service.

Identified and developed top talent within management structure to promote performance-oriented culture.

Conducted market research and reported on competitors. Total Petroleum Company Fort Lupton,

CO

Store Manager

04/1993 - 05/1995

Responsible for day to day operation of convenience store including Taco Bell Express inside location. Store was a block and a half from high school. They had an open campus. Taco Bell was crazy and fun at lunch time Conducted daily store operations, including opening and closing procedures and cash handling.

Recruited, trained and supervised new employees.

Created weekly work schedules for store personnel. Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Managed inventory tracking and physical inventory counts to minimize loss.

Galpin Ford Studio Rentals Sherman

Oaks, CAt

Fleet Dispatcher

11/1987 - 05/1989

Dispatched truck and car rentals to all major studios in the greater Los Angeles area. Arranged to pickup units after the production ended Provided timely updates to customers on their delivery status, responding quickly to any changes or delays in transit.

Ensured that all vehicles were properly maintained by scheduling regular inspections and repairs.

Checked paperwork prior to dispatching crew members to maintain accuracy.

Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.

Millenium Training Institute Woburn, MA

Certification in Information Technology in Computer Installation And Repair Technology 08/2011

Education and Training

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