Customer Service Representative
Resume:
Christina Fabre
Miami,FL **171
ad029q@r.postjobfree.com
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotes. Reliable and driven, with strong time management and prioritization abilities.
Skills
Profound knowledge of the routine activities and generally applied techniques.
Very fluent at communication and computer handling.
More than 5 years of extensive experience
Great ability of encouraging maintaining coordination within a team.
Product knowledge
Motivated seller/worker
Fluent in French / Creole
High experience with Excel, Word Document and other computer systems.
Experience
New York Foundling - Human Resources Assistant .
●Maintaining Policies and HR Records.
●Administering Compensation and Company Programs.
●Handling Employee Concerns.
●Maintaining computer system by updating and entering data.
●Setting appointments and arranging meetings
May 2018 - September 2019
New York Foundling - Business Operations Project Assistant
●Responsible for organizing files in finance, electronically upload contracts and amending/creating current systems to house fiscal documents.
●Helped audit all network architecture plans before they were put into effect.
●Monitorted projects made sure the at all equipment from the project equipment list was delivered on time.
Maintained ongoing contact with client management during installation process to answer all questions and clear up any issue.
October 2016 - March 2017
Forever 21, New York, New York Sales Associate
●Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
●Operating cash registers, managing financial transactions, and balancing drawers.
●Maintain constant presence on sales floor to address customer needs.
●Recommend appropriate items and direct or lead customers to selections.
March 2017-January 2017
Zara, New York - Sales Associate
● Basic understanding of sales principles and customer service practices
●Knowledge of customer and market dynamics and requirements
●Proactively sought out customers to assitacross sales floor.
●Enthusiastically conversed with customers about purchase, needs and available products
November 2017 - February 2018
American Eagle, Aventura Mall - Sales Associate
●Excellent sales service to ensure high levels of customer satisfaction through
●Welcoming customers to the store and answering their queries
●Prepared for promotions by rearranging stock, adding signage and retagging merchandise.
●Escorted customers to products, answered questions about uses, made sure all questions were answered and no additional help was needed.
New York Foundling - Project Assistant
March 2019 - March 2020
-works with a project administrator.
-Following directives in a supportive role.
-Handling details related to conducting research
-Drafting reports
-Creating spreadsheets
-Fielding calls and managing questions
WHYTWOKAY - Business Owner
July 2020 - Present
-Self Employed
-Shoe Retail Business
Court Options - Lawyer Assistant
-Have a strong understanding of legal terminology.
-Attend meetings and take notes for lawyers in attendance.
-Transcribe, proofread, and file legal documents before deadlines.
-Manage travel logistics for one or more attorneys.
-Answer phones and take messages.
-Manage schedules.
August 2020.
Education
Sept 2017 - Present
St. Thomas University, Miami Gardens - seeking Masters Degree
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