Human Resources Data Analysis

Shannon McLain

Longview, ***** WA 360-***-**** ad029p@r.postjobfree.com

Summary

Experienced professional in organizational leadership, data analysis, and management education. Background in teaching and vocational consulting with strong skills in conflict resolution, communication, and collaboration. Worked with Westrock, SL Start and Associates, Concorde Career College, and For a Common Good, conducting workshops and consultations on supported employment and effective team strategies. Adjunct instructor of business at Lower Columbia College, excelling in student engagement and open discussion. Committed to servant leadership and an employment-first mentality, bringing value to organizations seeking operational improvement and workforce development.

Skills

Leadership

Training and Instruction

Data Analysis

Curriculum Development

Resource Coordination

Cross-Cultural Communication

Quality Assurance

Strategic Planning

Adaptability

Team Collaboration

Experience

MASTER DATA ANALYST 05/2023 - Current

Westrock - Longview, WA

Conduct master data analysis to identify optimization opportunities.

Lead supply system redesign, reducing operational costs by 15%.

Implement data processing procedures for improved accuracy (20% error reduction).

Optimize inventory management, cutting excess inventory by 10%.

Create informative data visualizations and dashboards for better decision-making.

ADJUNCT INSTRUCTOR/ BUSINESS COURSES 2021 - Current

Lower Columbia College - Longview, WA

Co-create curriculum for new programs, OLT 460 Coaching and Mentoring, and OLT 465 Human Resources Management, contributing to the enhancement of educational offerings.

Serve as an Adjunct Instructor for OLT 465 Human Resources Management, demonstrating expertise in teaching business courses.

Leverage extensive knowledge in Organizational Leadership and Technical Management to deliver comprehensive instruction.

Engage in continuous improvement of teaching methods and content delivery to promote effective learning experiences.

SCHEDULE COORDINATOR 2022 - 2022

Woodland Care Center

Efficiently managed and coordinated schedules for multiple departments, ensuring optimal resource allocation and minimizing scheduling conflicts.

Developed and implemented a streamlined scheduling process, reducing errors and increasing overall efficiency by 20%.

Facilitated effective communication between various teams, leading to improved collaboration and productivity.

Successfully managed complex scheduling requests and adjustments, consistently meeting tight deadlines, and maintaining high service levels.

Implemented innovative scheduling software that enhanced tracking and reporting capabilities, resulting in better data-driven decision-making.

ORGANIZATIONAL AND VOCATIONAL CONSULTANT 2012 - 2022

For a Common Good - Washington & Oregon

Conducted workshops, training sessions, and consultations in Supported Employment, covering Employment First concepts, Job Development, Job Coaching, and team strategies rooted in servant leadership principles.

Established and nurtured relationships with important organizations including Embassy Management, SL Start for Vocational Services, and state entities like DVR, DSB, IE, CA, and TANF.

Forged a valuable partnership with the University of Washington's Center for Continuing Education Rehabilitation (CCER), contributing to academic and vocational development.

Engaged with organizations and state entities across multiple counties, broadening the impact of vocational and organizational consultations.

Played a pivotal role in promoting the Employment First concept and enhancing vocational strategies for diverse entities and individuals.

UNEMPLOYMENT INSUARANCE SPECIALIST 2020 - 2021

State of Washington - Longview, WA

Efficiently processed unemployment claims, ensuring timely assistance to individuals in need.

Provided clear and accurate information to applicants, enhancing their understanding of the unemployment benefits process.

Maintained a high level of data accuracy, minimizing errors in unemployment claims processing.

Collaborated with team members to streamline intake procedures, improving overall efficiency.

Demonstrated strong communication skills, fostering positive interactions with clients during the intake process.

DIRECTOR OF OPERATIONS /DIRECTOR OF EMPLOYMENT SERVICES 2016 - 2020

Love Overwhelming, Cowlitz County - WA

Successfully transitioned from Director of Operations to Director of Employment Services, demonstrating adaptability and leadership skills.

Coordinated employment, transitional housing, and residential case management services for individuals experiencing homelessness, contributing to holistic support.

Facilitated access to crucial resources, enabling individuals to improve their situations and work towards stable housing and employment.

Contributed to strategic planning efforts aimed at addressing homelessness and enhancing employment opportunities within the organization.

Collaborated with diverse teams and stakeholders to implement effective programs and support systems for the homeless population.

ENGLISH AS A FOREIGN LANGUAGE TEACHER 2020 - 2020

Education First - Longview, WA

Conducted engaging online private lessons to improve English speaking proficiency among Chinese students aged 6 to 11.

Tailored lesson plans to meet the specific needs and learning styles of each student, resulting in noticeable language skill development.

Implemented effective assessment methods to monitor student progress and adjust teaching strategies accordingly.

Fostered a culturally sensitive and inclusive learning environment, promoting cross-cultural understanding.

Received consistently positive feedback from students and parents, demonstrating effective teaching and communication skills.

CENSUS FIELD SUPERVISOR 2020 - 2020

Federal Census Bureau - Longview, WA

Effectively supervised a team of field enumerators, ensuring adherence to census protocols and achieving data collection targets.

Implemented rigorous quality control measures, resulting in error reduction and data accuracy improvement.

Successfully managed field operations to meet reporting deadlines, facilitating the timely completion of the census.

Conducted comprehensive training sessions for enumerators, enhancing their data collection skills and compliance with census guidelines.

Proactively addressed field-related issues, including Covid restrictions, leading to improved productivity and data collection efficiency.

ADJUNCT INSTRUCTOR OF BUSINESS 2015 - 2016

Lower Columbia College - Longview, WA

Serve as an Adjunct Instructor for Business 101 courses, demonstrating expertise in teaching business courses.

Leverage extensive knowledge in Organizational Leadership and Technical Management to deliver comprehensive instruction.

Engage in continuous improvement of teaching methods and content delivery to promote effective learning experiences.

EMPLOYMENT SERVICES - WASHINGTON HEADQUARTERS 2012 - 2016

SL Start and Associates, LLC / Embassy Management - Spokane, WA

Assumed responsibility for performance outcomes, measurements, and international accreditation, ensuring high standards and quality service delivery.

Provided expert consultations on a range of topics, including best practices, job coaching, job development, and various employment concepts, contributing to improved services.

Championed the "employment first" mentality, actively supporting employment vendors aligned with this philosophy, thereby promoting independence in the community.

Coordinated support services for individuals seeking employment, with a focus on promoting independence and community engagement.

Led with a servant leadership concept, fostering an environment that prioritizes the needs and growth of individuals seeking employment.

ADJUNCT INSTRUCTOR CLINICAL THINKING 2012 - 2012

Concorde Career College - Portland, OR

Delivered engaging and effective instruction in Critical Thinking, Psychology, and English courses on campus, ensuring a productive learning environment.

Encouraged open engagement and lively discussion on diverse topics, promoting critical thinking and active participation among students.

Successfully served as a substitute instructor across various general education courses, demonstrating adaptability and proficiency in multiple subject areas

DIRECTOR OF VOCATIONAL SERVICES 2005 - 2012

Life Works/ADC Pathways to Employment

Successfully led and managed the Vocational Program from 2005 to 2012, overseeing its strategic development and growth.

Implemented innovative curriculum enhancements that significantly improved the quality of vocational education, resulting in higher engagement and achievement.

Fostered strong partnerships with industry stakeholders to create valuable internship and job placement opportunities for persons in program, enhancing their career prospects.

Achieved notable recognition for the department's outstanding performance, including awards and accolades that reflected its commitment to excellence.

Education and Training

Northcentral University - Doctor of Education

Organizational Development, 09/2022

University of Phoenix - Master of Management

08/2007

Washington State University - Bachelor of Science

Anthropology, 05/2004

Professional & Community Involvement

Vice President of the Board, Love INC

President of the Board, Northwest Stageworks

Past National Board Member, Numerous Positions, Association for Persons in Supported Employment (APSE)

Past Governor Appointed Community Rehabilitation Program Representative, Washington State Rehabilitation Council

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