Denise Y. Toms

*** **** **. *** *****, CA, ***** ad0295@r.postjobfree.com

OBJECTIVE: To obtain a position where my skills can be best utilized.

SUMMARY OF QUALIFICATIONS:

Have extensive experience in many fields. Homecare provider, Customer service, Janitorial, Retail, Sales. Responsible, Professional, Motivated, with a positive attitude at all times.

WORK EXPERIENCE:

05/22 - Present Access to Success LLC, San Diego, CA

Support Staff / Caregiver

Gave clients theirs medication at the time of need along with their vitamins and or supplements as well as taking their blood pressure, and writing their numbers on a daily log. Assisted the client in cleaning, personal care, grocery shopping, appointments. Meal prep, logged in daily activities on a log inside their binder. Fixed clients with light and nutritious meals, (following diet plans if applicable) I worked with different clients with different disabilities young and or elderly. I would take the client out to do an activity or out into the community that would be from hiking, camping, swimming, exercise, walks, trail walking, ect. We encourage clients to walk and join them in exercising. Helping the client live independently with support.

01/21- Present IHSS (In Home Support Services) San Diego, CA

Homecare Provider / Caregiver

Lived with my client, cooked light meals, gave medicine at proper time, light house cleaning, Assisted client with laundry when needed, also took client to all appointments, picked up prescription medications, helped client with personal care, took client out into the community when client wanted. Handled the grocery shopping, take client to walk for exercise every other day or so. Client was still very much dependent, but still needed daily reminders of such and help where need be.

12/20 - Present Sand N’ Sea Liqour, San Diego, CA

Lead Cashier / Manager

Opened up the store at 7am daily. Collected news paper and checked that they were exactly as the receipt order. Counted my cash to start my shift. Printed out receipt from the POS register of all the transactions debit and cash. Stocked and front faced all merchandise. Light cleaning and dusting, sweeping and mopping as well. I managed all the orders from the merchandise to the liquor to the beer, and other merchandise and counted every order as well. Made cash drops of $100 or more to the safe. Knowledge of lottery POS. Cash handling giving customers correct change along with receipt. Great customer service, always greeting all the customers upon entering the store making them feel welcomed, assisting customers with anything and questions. Knowledge of tobacco along with sales, asking for i.d to 21 yrs and older only. Trained all new employees upon starting, made sure they were ready to actually start working. I also managed orders from grubhub that the store would receive, and have the orders ready for pick up, kept a liqour log to keep track of all the liqour bottles that were sold for the day. I would do lots of upsales on new liqour or alcohol beverages that we will get.

05/20 - 12/20 Bolt Brewery, San Diego, CA

Bar back / Server

Customer service, attended customers as needed, showed them to their tables, handed menus, cleaned tables collected all dirty dish ware. Helped bartender serve alcohol (beer, wine, every type of alcohol drinks ect.) As I watched and learned to make mixed drinks as much as I can. Served customers their food; handling multiple tables with customer under pressure very well. Collected all payments and payouts as well. Light Janitorial cleaning around tables and inside bathrooms as needed.

10/17 - 04/20 Bob Stivers Shell Gas, San Diego, CA

Lead Cashier

Customer service, assisted customers, made sure I did my cash drops when it reached a certain amount of bills. Logged in all payouts, counted all tobacco making sure to see appropriate form of I.D. Front faced all merchandise, made sure to fill in all holes on the shelves, stocked all coolers, took out all trashes inside and outside the store, cleaned the restrooms every 30 min. Logged in all shop orders. Dusted all merchandise as well as cleaned and santized the counters. Made sure to have coffee made every hour. Maintained my cash register organized with all bills face front and to the left. Cash handleing making sure to give customer correct amount of change back along with their reciept, and a smile.

12/15- 07/17 Arco AmPm, Lemon Grove, CA

Lead Cashier

Cash handling, stock food and merchandise when needed, I bring merchandise to the front, I cook all of the required food plus bake every 3 hours as required wearing gloves and hair net. I manage pay ins and pay outs. I clean the whole store using the correct sanitize cleaning products, I count lottery as well as tobacco sales, I handle inspections with Cormark, secret shoppers. I also do inventory check ups and count shipments when they arrive making sure we have the correct number. I’m certified fire safety with Verdugo as well.

08/14-10/15 The Big 99Cent Store, San Diego, CA

Cashier/Stocker/Customer Service

Cash handling making sure to give correct amount of change back, Attended all customers with good customer service, Assisted customers to their needs best to my ability, Stocked away all go-backs, Also stocked neatly all merchandise in every aisle when needed, Made sure to put away all merchandise left anywhere back to where it belongs, collected store shopping carts when needed, greeted all customers in a friendly matter, cleaned and made sure to keep all registers nice and clean, swept and mopped all aisles including bathrooms,

04/13-07/14 Wine Cabana, Old Town, CA

Cook/Food Prep/Server

Wash, peel and cut various foods to prepare for cooking or serving. Weigh or measure ingredients. Butcher and clean fowl, fish, poultry, and shellfish to prepare for cooking or serving. Load dishes, glasses, and tableware into dishwashing machines. Make special dressings and sauces as condiments for sandwiches. Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads. Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets. Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items. Carry food supplies, equipment, and utensils to and from storage and work areas. Clean work areas, equipment, utensils, dishes, and silverware. Cut, slice and grind meat, poultry, and seafood to prepare for cooking.

02/09-04/13 Homecare provider San Diego, CA

Homecare provider / Caregiver

Provide in-home care for disabled and elderly grandmother. Take blood sugar count, inject insulin as prescribed. Prepare meals according to dietary plan, and feed patients. Perform patient transfers to bed, toilet and wheelchair. Assist with maintaining personal and oral hygiene, bath and dress patient. Perform housekeeping, chores, doctor’s appointments, and errands.

05/08-11/08 Vons Grocery San Diego, CA

Courtesy Clerk

Greet customers in a professional matter, bag groceries and assist customers to their car. Stock all groceries and go-backs. Maintain cleanliness, sweep, mop floors, and collect carts. Follow safety guidelines at all times.

06/06-02/08 A Perfect Shine San Diego, CA

Janitor/Housekeeper

Cleaned showers, counters and tables; mopped, swept floors and passed out supplies. Polished furniture and fixtures and disposed of garbage safely. Dusted, vacuumed and damp wiped offices (high & low dusting). Operated industrial power equipment, i.e. buffers, carpet extractors and wet/dry vacuums.

04/02-05/04 KIVA (women and children center) San Diego, CA

Food service worker

Prepared steamers and served meals to over 100 people. Swept and mopped kitchen and dining areas and cleaned restrooms. Processed cash and credit transactions meal orders quickly and accurately. Opened and closed establishment with careful attention to detail.

EDUCATION:

03/85- Present Bilingual : Spanish San Diego, CA

07/99-07/03- Castle Park High/Chula Vista San Diego, CA

02/06-09/06- KIVA Parenting Class/Certificate Received San Diego, CA

09/13-01/15- Child Development/Certificate Received San Diego, CA

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