Accounts Receivable Cash Application

GISEL OQUENDO

630-***-**** ad026u@r.postjobfree.com IL

PROFESSIONALSUMMARY Seasoned results driven professional with 20+ years of experience in understanding financial reporting, accounts receivable and data audits. Proactive business administrator supporting multifaceted billing in health care and government agencies. Capable of delivering upon internal controls to increase work-flow efficiency and accuracy within high volume accounts.

Adaptability Time Management Strategic Problem Solving Critcal Thinker Policy Development Accounting Principles Organization Coachable Professionalism Leadership Planning Accuracy PROFESSIONAL EXPERIENCE CASH APPLICATION SPECIALIST Remote, IL December-2020/May-2023 Addus HomeCare (HQ, Dallas TX)

Onboarded to oversee daily operations of cash application spreadsheets and administrative functions, including training of new hires on company systems to support staff in meeting monthly budgeted census. While in role, personal monthly cash postings contribution increased from $1,000000- $1,700000 YOY.

• Timely and accurately post a high volume of patient insurance payments with adjustments via electronic file.

• Q4, 2022 identified an error in postings, which prompted audits of 2 years backlogging, which resulted in the company receiving $300,000 in owed payments.

• Identified payment posting errors from electronic 835 files for reconciliation and communicated with supervisor.

• Acted as a liaison when providing guidance and support as needed to the billing departments for payment corrections to senior management.

ACCOUNTS REVENUE ASSURANCE Wheaton, IL May-2013/April-2020 Northwestern Medicine

Hired to oversee accounting functions for Rehabilitation hospital revenue to ensure the vast flow of payments received and accounts handled accordingly. Direct monthly closing process and produce supporting statements to senior management to further digest analyst of findings. Worked closely with accounting team to reconcile accounts for refunds, late charges and adjustments.

• Spearheaded workload for transporting 835 files electronically through Emdeon. Resulting in better organization.

• Reconciled A/R (accounts receivable) to G/L (general ledger) to prepare various report(s). In addition to balancing bank statements to avoid financial variances.

• On a monthly basis, accounts billed totaled 1 million + in volume, being the largest account(s) to audit.

• Post EFT (electronic funds transfer) for government, commercial payers & credit card accounts. ASSISTANT SUPERVISOR BILLING Aurora, IL March-2006/November-2012 Fox Valley Dialysis LTD.

Referred to extend organizational skill set to better process claims handling within accounts receivable department. Expected to budget accounting, reporting audits and function of finance. In addition to outpatient bills in accordance with terms and conditions of each contract.

• Formatted a telephone script for team members to use when following up on outstanding accounts to ensure consistency with all patients.

• Charge entry, EOB reviews (explanation of benefits), bank deposits and data filling.

• Reduced costs annually by $25,000 by identifying discrepancies from outside departments in procedures & policy ledgers.

• Managed post charge and cash payments. ICD9/CPT billing to have full understanding of systems and duties.

• Improved month end closing processes by redistributing workload to a timeline schedule. Resulting in close by one week.

PATIENT ACCOUNT SPECIALIST, ANESTHESIA Oakbrook, IL December-2000/Febuary-2006 Oakbrook Anesthesiologists, LTD.

Joined organization to optimize patient satisfaction provider timeline. Determine by each account what course of action is needed to collect funds and maintain patient accounts by obtaining records and updating information. High attention to detail needed to correct errors in reporting.

• Lateral promotion to Lead Account Specialist when billing for third party claims such as Workmen’s comp, BC/BS, Medicare and commercial payers.

• Operative report interpretation and insurance adjustments to balance ledgers.

• Found a need for company to preform additional audits on aging accounts past due to decrease # of unpaid claims.

• Ongoing feedback to management on reports that support business operations such as P&L within the department.

Additional Skills:

-Accounts Payable -Accounting Ledger -Accounting Principles Organization -Invoice Coding

-Microsoft 360 -Teams -Window IDX -Meditech System –Stolas Program -Horizon

-Availity -Typing speed 35+ WPM. -Numeric filing. -Bi-lingual (Italian)

Contact this candidate