Y a s s i n J b i l i

H e a d w a i t e r, F & B S u p e r v i s o r

Dedicated and versatile professional with a strong background in hospitality and a focus on continuous learning. Graduated from Hospitality Management School, Sousse, Tunisia. Fluent in Arabic, English, French, and Italian. Currently excelling as a Food And Beverage Supervisor at Abraj Bay, showcasing adaptability and a commitment to excellence.

WORK EXPERIENCE

PROFILE

Food And Beverage Supervisor Abraj Bay, Doha, QATAR Waiter and Barista AGORA AUTOGRAPH COLLECTION (PRE- OPENING) Doha, QATAR

01/2023– Present

10/2022 - 01/2023

Oversee daily F&B operations, ensuring quality service. Train and manage staff for optimal performance. Address customer inquiries and maintain a positive atmosphere. Manage inventory levels and minimize waste. Create and manage staff schedules. Contribute to budgeting and expense monitoring. Ensure compliance with health and safety regulations. Coordinate special events and catering services. Collaborate with other departments for effective communication.

SKILLS

Microsoft Office

Time Management

Supplies Management

Assignment Coordination

Team collaboration

EDUCATION

Qualified waiter (Sep 2019 - Jun 2021)

Hospitality Management School

Northern Sousse (El Kantaoui)

Email:

ad0251@r.postjobfree.com

Mobile:

+974-****-****

Address:

Doha, Qatar

Take orders, serve food and beverages, and specialize in coffee preparation. Collaborate with the kitchen and bar staff for seamless service. Adhere to pre-opening standards, undergo training, and maintain cleanliness. Engage with guests to create a positive atmosphere and uphold the hotel's brand.

(Sep 2017 - Jun 2019)

Cyber School Kairouan

Marketing management

Sales representative Mall of Sousse, Tunisia

03/2022 - 09/2022

Engage with customers, promote products, and drive sales. Provide product information, assist in decision-making, and process transactions. Keep abreast of promotions, maintain a tidy sales area, and meet sales targets. Build rapport with customers to enhance their shopping experience and contribute to a positive retail environment. Qualified waiter Hasdrubal Thalassa & Spa Port El Kantaoui Hotel, Tunisia

10/2021 - 02/2022

Ensure adherence to the hotel's high service standards, offer menu recommendations, and cater to guests' preferences. Collaborate with the kitchen and bar staff to ensure timely and accurate service. Maintain a polished and welcoming demeanor, contributing to the overall luxury experience for guests.

Qualified waiter Marhaba Palace Hotel, Tunisia

07/2020 - 09/2021

Welcome guests warmly, escort them to their tables, and ensure a comfortable start to their dining experience. Take precise orders, communicate effectively with the kitchen, and serve meals and beverages with attention to detail and presentation. Build rapport with guests, anticipate their needs, and address any concerns promptly to ensure a positive and personalized dining experience. Maintain a clean and organized dining area, reset tables efficiently for the next guests, and contribute to a smooth and enjoyable atmosphere. Qualified waiter El Mouradi Club Kantaoui, Tunisia 10/2018 - 05/2019

Offer wine recommendations, present and pour wine with finesse, and ensure the proper handling of wine glasses to enhance the overall dining experience. Suggest additional items, such as desserts or specialty drinks, to enhance the guest experience and contribute to revenue goals. Process guest payments accurately and efficiently, providing receipts and expressing gratitude for their patronage. Stay informed about the menu, daily specials, and any changes to provide accurate and up-to-date information to guests, showcasing a deep understanding of the offerings.

LANGUAGES

Arabic (Native)

French (Bilingual)

English (Advanced)

Italian (Conversational)