MARTA P. ARTEAGA

*** *** ******

Ballinger, TX **821

325-***-****

ad0242@r.postjobfree.com

OBJECTIVE: To obtain a long-term position which utilizes my administrative and computer skills.

EDUCATION

Chenier Business School San Angelo, Texas

Medical Transcriber Certification

Angelo State University San Angelo, Texas

9 Credit Hours

CERTIFICATION

Imaging Training, HMO Claims Processing Training, HMO Claims Examiner Training. Health Care Finder Training

COMPUTER SKILLS

Microsoft Word, Word Perfect, Excel, PowerPoint, Typing, Print Shop, 10-key touch.

EXPERIENCE

9/19-4/23 Performant Recovery, Inc. San Angelo, TX

Customer Service Representative and Processor

Customer service inbound calls for PSLF applications for the Department of Education, and

processing applications.

2/11-7/19 DOLLAR GENERAL Winters, TX

Assistant Manager

Greeting customers, overseeing projects, doing paperwork, setting shelves, checking

in Vendors opening and/or closing store, counting daily tills, and deposit, going

bank

Checking in Dollar General Truck on Thursday and stocking. Help Manager with

schedule and payroll. I also clean and dust, make sure store is clean and recovered.

2/10-12/10 ALLSUPS Ballinger, Texas

Clerk/Cashier

Greeting customers, cashiering, preparing food, stocking, cleaning, and mopping of

store.

2/09-09/09 STARK formerly EUROSTAFF San Antonio, Texas

Clerk Temp for CPS Energy

Clerical position doing filing, typing, sorting mail, faxing, sending

out letters, scanning documents in, calling commercial customers about

missing information on their Texas State And Use Tax Exemption Certification form.

8/08-12/08 AEROTEK: Temp for United Healthcare Group San Antonio, Texas

CSR

Taking calls from members and/or dental offices to verify benefits and

eligibility information.

6/06-05/08 HARRIS CONNECT San Antonio, Texas

Sales Associate

Sales of Universities, Colleges, High School, Fraternities, ect. directory books and or

CDs. Data entry personal information for alumni books.

4/3-4/28/06 IRS INTERNAL REVENUE SERVICE Austin, Texas

Clerk Extraction

Opening mail and sorting all forms, letters, and money. Including,

but not limited to Forms 1040, 1040A, 1040EZ, extensions and address changes.

1/06-4/06 MENTOR 4: Temp position for AETNA San Antonio, Texas

Customer Care Representative

Data entry and verifying eligibility with pharmacist, doctor's

office, and clinic.

1/05-12/05 CAMERNTUCKER CONSULTING: Temp HUMANA MILITARY HEALTH

SERVICES San Antonio, Texas

Referral Processor (Health Care Finder)

Review medical referral for accuracy and completeness, data entry.

Responsible for corresponding with doctors, clinics, and hospitals

regarding number of visits, diagnosis, procedures, and time frame

a patient could be seen in.

11/04-1/05 APPLEONE: Temp position for THE SCOOTER STORE New Braunfels, Texas

File Clerk

Organizing files and putting them in numeric order.

8/04-9/16/04 OFFICE TEAM: Temp position for AETNA San Antonio, Texas

Customer Service Rep

Taking calls regarding Teacher Retirement Benefit. Going over the plans

with the member and answering any questions they may have regarding their plan.

5/01-4/04 BLUE CROSS BLUE SHIELD San Angelo, Texas

Claim Processor (Examiner II)

Review medical claims for accuracy and completeness.

Responsible for corresponding with members regarding denial

of their claim or need for further information.

6/96-5/2001 SITEL CORPORATION San Angelo, Texas

Customer Service Agent

Directly responded to needs of customers from major companies,

GTE Residential and Business Long Distance and Internet,

Mitsubishi Inc, and America Online (AOL).

Contact this candidate