Post Job Free

Resume

Sign in

Customer Service Purchasing Agent

Location:
Miami Gardens, FL, 33014
Posted:
November 12, 2023

Contact this candidate

Resume:

Jorge J. Alvarez

Miami Gardens, FL *****

Cell: 305-***-****

ad023f@r.postjobfree.com

Objective:

Purchasing agent with more than 25 years in the purchasing/sales area, committed to a sales career path. Dedicated to the company's founding values of integrity and customer service. Overcoming adversity and adapting to ensure a seamless transition during the change. Excel at working across departments to resolve issues and improve the company's policy.

Professional Experience:

Purchasing Agent/Facility Assistant - Catholic Hospice, Inc. - Miami Lakes, Florida 04/15 - Present

In charge of the purchase of all medical supplies for the main office and IPU’s ordered items directly from the approved vendor and keep an Inventory of all the medical supplies.

Responsible for entering all Purchase Orders in QuickBooks Pro and Dynamics 365 (merging from QuickBooks Pro to Dynamics 365).

Purchase Office supplies and other requirements for the company and the IPU’s, Intensive Patient Units such as furniture and equipment.

Receive and inspect items ordered from the packing list and original Purchase Orders.

Identify discrepancies on invoices when orders are received.

Report backorders to the Accounts Payable Department.

Assist with monitoring, reporting and resolving building problems and tenancy-related issues.

Provide Maintenance and repair of the Main office and four Intensive Patient Units when needed.

Handyman - Self Employee - Miami, Florida 01/13 - 03/15

Knowledge of principles and processes for providing excellent customer service by providing customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

The ability to tell when something is wrong or is likely to go wrong by solving and recognizing there is a problem.

Able to troubleshoot by determining the causes of operating errors and deciding what to do about it.

Repaired Plumbing, and Waterlines. New and repair installations.

Electrical – Replacement of broken outlets, switches, Ceiling fans and lamp installation.

Read technical information needed to perform maintenance or repairs.

Paint - Operating air equipment and roll applications, crack and sealant.

Able to determine the kind of tools and equipment needed to do a job.

Purchasing/Sales Manager - JOPI International - Miami, Florida 09/08 - 12/12

Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

In charge of RFQ and Purchase Orders comparing different suppliers’ prices and inventory items by verifying factory stock and scheduling delivery. Verify receipt of items packing list, updating

Purchase orders and backorders shipment with the supplier; monitoring and expediting orders.

Verified receipt of items by comparing items received vs. items ordered; resolved shipments errors with suppliers. Authorized payment for purchase orders handling all documents received by the accounting department. Follow-up on all purchase orders and transportation schedules.

Improved existing relationships with customers in the Venezuelan market.

Enhanced the sales margin profit from 10% to 35% by bringing new accounts to the company.

Designed and implemented inventory systems such as daily reports, and analysis reports according to maximum/minimum levels.

Jorge J. Alvarez

Resume Page 2

Purchasing Agent - American Trade & Export - Medley, Florida 08/06 - 09/08

Handled all heavy machinery parts RFQs, Purchase Orders, documents necessary for export and logistics as well as inventory maintenance. Follow-up purchase orders and transportation schedules. Verified and approved all invoices and all payments by the Accounts Payable Department.

Warehouse administration improved by hiring new employees and organization methods enhanced.

Effectively increased sales margin profit from 10% to 20%.

Follow-up purchase orders and transportation schedules doing a follow-up procedure weekly.

Purchasing Agent/Cargo Handler - GIT - Miami, Florida 12/01 - 01/06

Responsible for RFQs for a variety of products, placing purchase orders, invoicing, preparing all B/Ls, AWBs, as well as insurance and cargo documents. Reviewed and verified all A/Ps and A/Rs procedures. Scrutinized all shipping and receiving documents. Accomplishes purchasing and organization mission by completing related results as needed.

Improved purchasing procedures, reports, presentations, and customer service.

Successfully increased sales and margin profit by sales from 5% to 20%.

Increased the sales volume, analyzing previous sales and offering X% discount on parts and equipment during the offseason. E-mail customers reminding them of sales.

Implemented an inventory system, daily report, and analysis maximum/minimum.

Education:

ITT Technical Institute - Miami, FL

Bachelor of Science Degree in Electronics Communications Engineering Technology GPA: 3.84

Associate of Science Degree in Electronics Engineering Technology. GPA: 3.821

Instituto Tecnológico de Santo Domingo (INTEC) - Dominican Republic

Major: Computer Science Engineering. GPA: 3.8

Universidad Nacional Pedro Henríquez Ureña (UNPHU) - Dominican Republic

Major: Electrical Engineering. GPA: 3.2

Computer Skills:

Proficiency in Microsoft Applications (Words, Excel, PowerPoint and Outlook.)

QuickBooks Pro Accounting System.

Dynamics 365 (purchasing Module).

Membership/Honors

National Vocational-Technical Honor Society (NV-THS), member.

The National Dean’s List, member.

The Chancellor’s List, member.

ITT Awards

Highest Academic Honors in the Associate of Science program.

Perfect attendance certificates.

Highest Academic Honors in the Bachelor of Science program.

Best Senior ECET Project



Contact this candidate