Medical Assistant Customer Service

Amy E. Watts

*** ***** **** *****

Leesville, SC 29070

●Phone: 803-***-****

●Email- ************@*****.***

Education:

Dover Business College, Dover, NJ

Medical Assistance diploma, December, 1993

GPA 3.95

County College of Morris, Randolph, NJ

Courses Studied: Business/Education, 9/89 - 2/91

GPA 3.7

Courses Studied:

●Anatomy Hematology/Blood Chemistry

●Medical Terminology

●Psychology/Sociology

●WordPerfect 5.1/Accounting/Bookkeeping

●Medical Transcription

Clinical Clerical Skills:

●Urinalysis/Microbiology/EKG/Venipuncture

●Vital Signs/CPR Certified

●Medical Typing/Charting

●Minor Surgical Assistance

Awards and Achievements:

●Registered Medical Assistant

●Scholarship awarded by U.S. Veterans Administration

●Student Government Representative at Dover Business College

Experience:

Aetna Inc. Electronic Enrollment Specialist: Enroll new group

New Albany, OH HMO, PPO, dental, and life insurance.

4/2000 to present Heavy phone work, in phone queue,

originally started in the customer service

department, then transferred to enrollment. I’ve

also worked claims and A/R work as well.

Medical Placement Staffing Service

Columbus, OH

3/99 – 4/00

Medical Assistant: Placed in long term/short term assignments at OSU Medical Center, Doctors West Hospital, and various doctors' offices. Responsibilities include heavy phlebotomy, strong clerical skills, and preparing patients.

Kingsdale Gynecologic Associates, Inc.

Columbus, OH

3/98 - 3/99

Medical Assistant: Responsible for all OB/GYN precertifications, greet and prepare patients for doctor, vital signs, heavy charting, collections.

Changebridge Medical Associates

Montville, NJ

1/94 - 4/96

Registered Medical Assistant/Billing Specialist: Greeted and prepared patients for doctor, vital signs, heavy venipuncture, surgical assistance, cryotherapy, growth removals, gynecological procedures, EKG Technician, primary liason between multiple nursing home facilities and doctors, billing specialist for convalescent center patients.

Roxbury Medical Practice

Succasunna, NJ

7/93 - 1/94

Medical Receptionist: Followed through with patient admittance procedures, compiled billing information for data entry, high volume patient and phone contact.

Beneficial Finance Corp.

Peapack, NJ

9/90 - 1/92

Data Entry/Junior Credit Analyst: Contacted and consulted with credit applicants, determined credit eligibility, assisted branch supervisors.

New Jersey Transit

Dover, NJ

5/89 - 7/90

Office Manager/Dispatcher: Evening office manager of the Morris County business branch. Assisted branch owner, handled all monetary influx, coordinated scheduling, directed and supervised all bus drivers, heavy phone contact.

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