647-***-****

ad020t@r.postjobfree.com

Scarborough, ON

SKILLS

Attention to detail

Time management

Team player

Positive attitude

Leadership

Adaptability

Conflict Resolution

PROFESSIONAL EXPERIENCE

EARLY CHILDHOOD ASSISTANT 2018-2020

Growing Tykes Learning Centre - Scarborough, ON

• Supervised circle time, free play, outside play, and other learning and developmental activities

• Followed daily program plans according to ECE’s Program Curriculum

• Organized and set up activities for children while maintaining safety and cleanliness

• Observed and monitored children’s safety during playtime, nap time, and lunch hour

• Communicated with parents and discussed their child's development needs

• Assisted in creating a fun and educational atmosphere for the children each day

COMPUTER TEACHER 2004-2006

F.M. Public School - Karachi, Pakistan

• Developed lesson plans and provided instruction on computer hardware and software applications including Microsoft Office Suite (Word, Excel, PowerPoint)

• Adhered to the school's curriculum and prepared learning materials accordingly

• Monitored student progress and conducted one-on-one sessions to help students in need of extra assistance

CUSTOMER SERVICE REPRESENTATIVE 2003-2004

Alpha Insurance Company Limited- Karachi, Pakistan

• Handled phone and email inquiries for customers, identified and prepared premium finance quotes/agreements, and sent renewal quotes to clients

• Provided additional support to all departments including responding to customer inquiries, check processing, and other various tasks

• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity

RECEPTIONIST 2002-2003

Premier College - Karachi, Pakistan

• Assisted all visitors, students, and staff with any inquiries and administered all correspondence such as preparing reports, sending and receiving faxes

• Performed various administrative functions such as distributing visitor passes, photocopying, and scheduling appointments

• Managed the multiline phone system, sorted all incoming mails and packages, and distributed them accordingly

SUMMARY

A highly motivated individual with a positive attitude actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. EDUCA TION

Certified in Standard First

Aid & CPR- Canadian Red

Cross

Early Childcare Assistant

(ECA)- Computek College

Bachelor of Arts-

University of Karachi

NADIA ZAHEER

Contact this candidate