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Human Resources Customer Service

Location:
Mooresville, NC
Posted:
November 11, 2023

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Resume:

Ravi Seepersad

Managment Professional with Technical, Logistics and Retail Experience.

Mooresville, NC 28115

ad01yv@r.postjobfree.com

+1-347-***-****

Authorized to work in the US for any employer

Work Experience

Maintenance Supervisor

Hertz/Dollar Rent A Car - Charlotte, NC

April 2022 to October 2023

• Manages all functions needed in order to oversee the repair and maintenance of the vehicles within the various locations.

• Provide administrative support to all maintenance functions

• Communicate daily task to staff to reach outlined service metrics and goals

• Responsible for maintaining, and processing invoices

• Responsible for coordinating schedules for service maintenance on all vehicles within the Pool as needed

Operations Manager

CVS Pharmacy - Huntersville, NC

November 2008 to November 2021

• Analyzed business metrics to identify and implement improvements.

• Managed Payroll, Human Resources, Loss Prevention, Cash Operations.

• Trained and Supervised Colleagues to achieve goals.

• Provided Customer Service in a timely and professional manner. Central Log Support Specialist

Cardinal Logistics Management - Concord, NC

May 2020 to July 2021

• Managed breakdown situations by evaluating damages, arranging for repairs, and facilitating load completion through communications with drivers, managers, and customers.

• Resolved Maintenance Department invoices to pay off bills in a timely manner.

• Negotiated with outside vendors and service providers to acquire contracts.

• Responded to accident calls during non-business hours, including preparing accident reports, assigning outside adjusters, and arranging for drug testing per Safety protocols.

• Resolved driver issues with Com data, Hours of Service Logs and DOT compliance.

• Performed Service Writing duties in order to coordinate repairs accordingly. Diesel Technician

Schneider National - Charlotte, NC

July 2018 to May 2020

• Performed Preventative Maintenance and repairs on Tractors and Trailers.

• Diagnosed and repaired mechanical and electrical issues.

• Performed repairs per Stances and Safety protocols.

• Collaborated with colleagues and supervisors to improve systems.

• Performed Service Writing duties in order to coordinate repairs accordingly. Production Technician

Servpro of Iredell County - Mooresville, NC

May 2017 to January 2018

Water Mitigation

Mold and Fungal remediation

Fire damage restoration services

Cleaning Services

Service Technician

KEFFER Chrysler Jeep Dodge Ram - Charlotte, NC

November 2016 to May 2017

• Performed Vehicle Driveability Diagnosis and Repair

• Specialized in Electronics and electrical diagnosis, repair, programming, HVAC, Climate Control, Safety Systems, Entertainment, GPS, Integrated Electronics System

• Performed Gasoline and Diesel engine diagnosis, repair, tear down and rebuild Education

Bachelor's degree in Sociology

University of North Carolina at Charlotte

July 2018 to May 2022

B.A. in German

University of North Carolina at Charlotte - Charlotte, NC July 2018 to May 2022

Vocational Diploma in Automotive Technology

Universal Technical Institute

November 2011 to June 2013

Regents Diploma

Franklin K. Lane High School - New York, NY

January 1999 to June 2002

Skills

• Mold remediation

• Diesel engine repair

• Human resources

• Maintenance

• Restoration industry experience

• HVAC

• Water damage restoration

• Payroll

• Fire restoration

• Shift management

• Electrical experience

• Loss prevention

• Restoration

• Cleaning

• Customer service

• Service technician experience

• Communication skills

• Microsoft Office

• Conflict management

• Organizational management

• Logistics

• Google Suite

• Brake Repair

• Fabrication

• Help Desk

• Mechanic Experience

• Transmissions

• Desktop Support

• Technical Support

• German

• Suspension

• Automotive diagnostics

• Automotive Repair

• Alignment

• Low Voltage

• Computer Networking

• IT Support

• Blueprint Reading

• Automotive service

• Dealership experience

• Mechanical Knowledge

• Troubleshooting

• Microsoft Excel

• Leadership

• Shipping & receiving

• Management

• Auto service management

• Typing

• Databases

• Computer hardware

• Inventory control

• Supply chain

• Google Docs

• Analysis skills

• Vehicle maintenance

• Equipment repair

• Oil change

• Tire service

• SQL

• R

• Data analysis skills

• Metadata

• Supervising experience

• Microsoft Powerpoint

• Microsoft Access

• Presentation skills

• Product demos

• Driving

• Manufacturing

• Data management

• Adobe Creative Suite

• Operations management

• Oracle

• SharePoint

Languages

• English - Fluent

• Spanish - Intermediate

• German - Intermediate

Certifications and Licenses

Certificate in Business German

May 2022 to Present



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