Customer Service High School

Kaneesha Carter

*** * **** **, ******, New Jersey, 07108, US • 201-***-**** • ad01ym@r.postjobfree.com Looking for a challenging new role with a growing team where I can apply my expertise Lead development

MS Office

Credit and collections

Print file preflight

File/records maintenance

Financial records and processing

Multi-Task Management

Problem resolution

Customer service

Kennel cleaning and sanitizing methods

[Software] expertise

Excellent with kids

Budgeting

High School - 2014

Malcolm X Shabazz High School - Newark, NJ

Scanner - July, 2014 to August, 2015

DHL - Secaucus, NJ

Used hand-held scanners and daily production sheets to track movements to keep records accurate. Mentor and train junior and new employees.

Oversaw the delivery of [Type] project by [Type] team, which resulted in [Result]. Custodian - August, 2015 to January, 2017

Aramark - Baskin ridge, New Jersey

Created and maintained clean and comfortable environments in school & MetLife stadium buildings by vacuuming, cleaning windows, and dusting.

Used approved cleaning products

buff flood

wax floors

team lead

Mixed water and detergents in containers to make chemical cleaning solutions. Used a wheeled cart to transport linens, towels, toiletries, and cleaning supplies for maximum efficiency. Was in charge of the cleaning, maintenance, and upkeep of the building and grounds. Teachers aide - February, 2017 to July, 2017

Newark Board of Education - Newark, NJ

Provided mental and emotional support to students in order to improve physical outcomes and overall happiness. Led games and other activities to keep students engaged. Was in charge of activities that aided students' physical, emotional, and social development. Devised learning and content strategies to meet the needs of students with mental and physical disabilities. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Customer Service Representative - February, 2017 to July, 2017 CIA Omnigage - Parsippany-Troy Hills, NJ

Used discretion and good judgment when it came to using company materials and supplies. Interrogated customers and gathered data in order to better understand their needs and provide quick solutions. transfer calls

Office Clerk - October, 2017 to January, 2019

Rocket distribution - Linden, NJ

Provided excellent clerical support by entering data, managing documents, responding to emails, and overseeing the operation of office equipment.

Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance. Kept organized files and stocked supplies to support team needs and maximize performance. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Handled client correspondence and kept track of records to keep the office running smoothly. Double-checked documentation for accuracy and validity on updated systems. Administrative Assistant - March, 2019 to February, 2023 RGM Distribution - Carteret, NJ

Used agile work methods to ensure that projects were completed quickly and successfully. Maintained personnel records and issued notifications of internal opportunities to assist human resources. Interact with customers.

Kept accurate employee records and informed employees about internal opportunities. Visitors were escorted to specific offices or meeting rooms by me. Inbound phone calls, mail, and faxes were managed and directed appropriately by me. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Processed paper work and electronic order forms to warehouse. Am in charge of the company's paperwork.

ordering inventory

Dispatch

payroll assistant

collect payment

Administrative Assistant - March, 2023 to Present

Consumer Affairs Division - Newark, NJ

Board of marriage and family

emailed

one on one with the client

answered phones

filing

copying

faxing

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