Zarouhi Pambukchyan

Glendale, CA *****

ad01vl@r.postjobfree.com

+1-626-***-****

Highly organized and detail oriented. Able to type 40 wpm. Self-motivated, reliable, energetic self- starter with great

communication skills. Excellent computer skills -proficient with Microsoft office and able to learn proprietary/

systems applications rapidly and without difficulty. Fluent in English/Armenian. Knowledgeable with venipuncture,

EKG machine, taking vital signs injections, CPR certification and Certified Venipuncture, basic first aid. Work Experience

Medical Records, The Oncology Institute of Hope and Innovation - Burbank, CA September 2018 to Present

Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs. Assist eight MDs in ensuring optimal patient care and smooth daily office operations.

Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, intake authorizations and processing patients) that allowed doctors and nursing staff to focus on the health concerns of their patients. Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

Provided Armenian/English translation for patients and medical staff. Utilized healthcare and regal portals.

Medical Front Desk Receptionist

LA Cancer Network - Glendale, CA

September 2017 to September 2018

Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care. Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations. Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

Certified Medical Assistant and Receptionist, Pulmonary Disease Specialist Accountable, PPO, Blue Shield, Blue Cross - Glendale, CA May 2016 to August 2017

CA

Front office: prime clinical EMR. Validating insurance for next day patients

(Accountable, PPO, Blue Shield, Blue Cross).

• Utilized On Staff system for patient scheduling.

• Patient chart manager: Coordinating with patient and pharmacy to order medications.

• Scheduling patients for x-rays and hospital visits.

• Coordinating consult requests received from hospitals.

• Back office: taking vitals, updating medication list, assisting patients with six-minute walk.

• Nebulizer treatment for 10 Mins (breathing test post and pretreatments).

• Instructed patients on how to use inhalers and sprays. Education

High School Diploma

Glendale High School - Glendale, CA

June 2005

Skills

• Highly Organized

• Expert

• Excellent computer skills

• Expert

• Self motivated

• Expert

• CPR certification

• Expert

• Fluent in English and Armenian Expert

• Detail Oriented

• Expert

• Medical records