Melannie Cerdas
Administrative assistant/Data Entry (Typist)
E-mail: ***********@*****.***
RESUME SUMMARY
Highly organized and detail-oriented administrative assistant with a customer-first approach. Adept at handling a wide range of office tasks, from scheduling and data entry to document preparation and office organization. Known for going the extra kilometer to ensure customer satisfaction, have successfully resolved inquiries and issues. As a team player with a penchant for problem-solving, I thrive in fast-paced environments and maintain a positive attitude, even under pressure. Currently holding an Open Work Permit
WORK EXPERIENCE
Independent data entry (services for Professors), San Jose, Costa Rica July, 2022 – July, 2023 Job Title: Data Entry of student scores in new programs Cynthia Jimenez (Private accountant), Heredia, Costa Rica July, 2022 – November, 2022 Job Title: Office Assistant
Zamira Barquero (private office), San Jose, Costa Rica September, 2021 – November, 2021 Job Title: File clerk
SEGRUPEX S.A, San Jose, Costa Rica September, 2019 – October, 2019 Job Title: Claims assistant Intern
EDUCATION
PROFESSIONAL TECHNICAL HIGH SCHOOL VAZQUEZ DE CORONADO, Costa Rica 2018 - 2020
Bachelor in Secondary Education
PROFESSIONAL TECHNICAL HIGH SCHOOL VAZQUEZ DE CORONADO, Costa Rica 2018 - 2020
Technician in Executive for customer service
UNIVERSITY OF COSTA RICA, San Jose, Costa Rica
2020 – 2022
Bachelor in Customs Administration and foreign trade SKILLS
GENERAL ADMINISTRATION:
• Efficiency Enhancement: Orchestrated seamless coordination of office procedures to optimize workflow efficiency and enhanced operational dynamics.
• Strategic Prioritization: Established work priorities and deadlines to ensure adherence to procedures and the punctual completion of critical projects. Page 2 of 2 Melannie Cerdas e-mail: ***********@*****.***
• Resource Management: Actively contributed to meticulously planned budgets and maintained inventory controls.
• Precise Communication: Crafted comprehensive reports and correspondence supporting informed decision-making.
• Event Coordination: Coordinated seminars, conferences and other types of events fostering valuable networking opportunities.
• Appointment Scheduling: Managed intricate schedules, reducing conflicts and ensuring accurate planning.
FINANCIAL ADMINISTRATION:
• Resource Assignment: Facilitated the development of operating budgets while overseeing budgetary controls to achieve optimal resource utilization.
• Budgeting: Demonstrated adeptness in budget planning and management. COMPUTING:
• Microsoft Office
• G Suite
• Email communication
• Social media management
LANGUAGES
ENGLISH: Advanced/Fluent
SPANISH: Fluent
PORTUGUESE: Advanced/Intermediate