Customer Service Food
Resume:
Rachel Rudd
Springfield, MO ***** ad01uy@r.postjobfree.com 417-***-****
Detail oriented server with 30 years extensive food service experience in busy hospitality environments. A proactive customer service expert who has a strong ability to prioritize workload, provide excellent dining experience, communicate with guests and teammates effectively to resolve problems with a positive can do attitude.
Authorized to work in the US for any employer
Work Experience
Server
Waffle house Springfield, MO.
September 2022 to June 2023
• Maintained high standards of customer service during high-volume, fast-paced operations
•Enjoys interacting with many different types of people, be an effective listener
•Anticipating guests needs and satisfyingly caters to them
• Have the ability to stay calm under pressure.
Service Manager
Steak N Shake - Springfield, MO
December 2019 to August 2021
•Responsible for taking customers orders, up selling specials and maintaining knowledge to help customers with allergies.
•Successfully solved customer conflict and problems when mistakes were made with orders and communicate with team to best try to avoid issues.
•Processed transactions, ensure satisfied returns and restore restaurant for incoming customers.
Assistant Manager
Memas bakery - Kansas City, MO
April 2016 to May 2019
•Maintained all operations within the restaurant
•Opened and closed the restaurant at the beginning and end of shifts
•Upheld a high standard of customer service
•Ordered and stocked restaurant merchandise
Server
The Corner Café - Riverside, MO
June 2014 to March 2016
•Handled a high volume of customers regularly
•Took and memorized orders
•Checked on diners frequently
•Prepped lunch and dinner
Education
Basic in Welding
Maple Park community college - Kansas City, MO
2015 to 2015
GED
Hyde Park Academy High School - Chillicothe, MO
2008 to 2008
Additional Information
References:
Jennifer Parnell Unit Manager waffle house
Tabatha Proctor. Asst. Manager SNS
Tanya McMullin shift leader waffle house
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