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Customer Service Tax Returns

Location:
Decatur, GA
Posted:
November 11, 2023

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Resume:

SB SENHEET BEYANU

ad01uu@r.postjobfree.com 1-404-***-**** Stone Mountain, GA 30083

PROFESSIONAL

SUMMARY

Well-qualified Realtor and dispatch manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

SKILLS Networking and Business

Development

GIS Software

Accounting and Bookkeeping

Financial Advisory

Individual Tax Returns

Data Inputting

Fleet Operations

Contract Negotiation

Microsoft Office

WORK HISTORY Realtor BHGRE Metro Brokers - Atlanta, GA 03/2018 - CURRENT Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.

Wrote contracts to outline sales and purchases of properties. Resolved client concerns related to home purchases to maintain high satisfaction ratings.

Advised and informed prospective clients on current market activities and conditions.

Truck Dispatcher Sham Trucking LLC - Stone 10/2017 - CURRENT Mountain, GA

Handled incoming calls and emails from customers regarding issues with deliveries.

Monitored and tracked status of shipments in transit to confirm on-time delivery.

Reviewed paperwork and contracts prior to dispatching to support accuracy and clarify understanding of details.

Oversaw and enforced compliance with all safety regulations and DOT regulations.

Managed accounts and invoicing.

Tax Preparer Jackson Hewitt - Decatur, GA 12/2016 - 04/2017 Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

Completed and filed returns with tax departments at local, state, and federal levels.

Maintained complete records of client tax returns and supporting documentation in secured areas.

Assessed client tax situations to determine best filing options. Analyzed financial records to verify accuracy of tax returns. Assistant Customer Service Manager Publix Super 01/2012 - 12/2015 Markets - Atlanta, GA

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Conducted training and mentored team members to promote productivity and commitment to friendly service.

Established team priorities, maintained schedules and monitored performance.

Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture. EDUCATION Georgia State University, Atlanta, GA 12/2015 BBA: Accounting

AFFILIATIONS National Association of Realtors

LANGUAGES Tigrinia

Native or Bilingual

Spanish

Limited Working



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