AHMED BADR ELDIN AZMI EMBA, PMP, ITIL.

District * Area 3 Building 69 Flat 104

6th October city

Giza – Egypt

M: +2-010*-***-****

E: ad01t1@r.postjobfree.com

CAREER BRIEF

I have been professionally working in IT since 1999 after graduating from Faculty of Engineering - Cairo University 1999 having major in electronics, GSM and networks with BSc. Electronics & Communication followed by a diploma in Project Management from the AUC (American University in Cairo), and recently-in July 2012- I have got my master in Business Administration from Nile University.

I started my career journey in software development in 1999 where I professionally worked in web development using Java technology and Network Asset Management based on GE Geographic Information System Technology Smallworld, in 2005 I moved my career to Join the “GE Smallworld” Europe Presales Team, in 2008 I promoted my profile with a diploma in Project management and got my PMP certificate. I developed my skills and professional experience for the next years in program management, business development and bid management and currently as Senior Delivery Manager with broad hands-on experience in team building and leading, in addition to quality delivering of hardware and software products for programs spanning Multi-project portfolio. My current role focuses on day-to-day operational and technical delivery of large and/ or complex engagements consisting of heterogeneous resources (local outsources, partners and customers).My delivery management experience had customer facing role as well as internal IT and leverages my potential in being resourceful, confident under pressure, and sharp troubleshooting skills in crisis management and excellent communication skills in expectation management.

The domain of my business experience varies across the past 15+ years in the fields of Geographic Information Systems, Software Factories, Mobile Application Development, Enterprise portals, Big Data Analysis and Telecommunication Systems with more recent focus on GE Network Asset management solutions based on GE Geographic Information Technology (GIS) “GE Smallworld” products from business and technology sides.

Throughout my experience I accumulated deep knowledge in Software methodologies and tooling sets along with expert hands-on skills in Project Management, Agile, CMMI, Six Sigma and ITIL processes.

My team leading experience and project management cross the boundaries of middle-east, US and Europe with varying team sizes and multi-cultured environments.

WORK EXPERIENC

eBSEG Company

Senior Project Manager / Senior Business Analyst Sep 2018 – Present

BLOM Bank online Banking (Omni Channel web, Android and IOS)

MIC (Misr Insurance Company) (Omni Channel web, Android and IOS)

MLI (Misr Life Insurance) (Omni Channel Web Portal, Android and IOS - Chatbot)

EBE Bank (Bank Mobile Application Android and IOS)

CIT Global - VeriCash

Senior Project Manager Mar 2018 – June 2018

Managing the VeriCash Solution development program for Barclay’s Mobile Wallet and Money Transfer in Botswana, and Kenya for local and international money remittance.

Managing Solution delivery to customer using staging environments from development integration testing till production environment

Assuring complete financial life cycle from transaction till conciliation and settlement of all transaction in system operation.

Plan and manage Solution development and coordinating with internal teams, customer and third parties following the project life cycle

oRequirements gathering and business analysis workshops

oDesign the GUI and customer experience

oDesign Solution Architecture

oSolution Implementation and coding

oQC testing, Integration testing, UAT

oSolution delivery

oSolution Operation and customer support

oCustomer Training

SALEC – Barq Group Company

Senior IT Project Manager / Senior Bid Manager Oct 2013 – Mar 2018

Responsible for infrastructure and software projects Business analysis and Projects management and to deliver

Salec Data Center solutions to end customers. Documenting customer requirements, Plan Solution Architecture and Managing engineering / technician staff through project life cycle, and insure customer satisfaction for delivered products and services. Mange software development from Requirements gathering until production and operation.

Responsible Applying Bid Management process, by Managing Technical and Financial proposals creation process from RFP Issuing till proposals submission, supporting tender’s clarification sessions and contract negotiation.

Projects

Al-Dabbagh Group Digital Archiving System (Supply Servers, Printers and Scanners, and Implement a Sharepoint application)

Barq Internal Portal (Implement a Sharepoint application)

TE Data Public Wifi System (Implement a SharePoint application) based on a victualed environment

Sinai University Wifi Network (Access Points, Virtual Environment, controller, Policy Manager and SIEM Solution Splunk) based on a victualed environment

Al-Dabbagh Group IT Policies (writing the IT policies and its related high level processes that applied on the group companies)

Vodafone (Customer Journey Management ) Big Data Analysis for Network Logs and transactions using Splunk (Operation Monitoring)

Deployed several application on cloud, by integrating on-primes applications to cloud applications and enabled hybrid operation.

Managing all project aspects starting from Project Estimation, Project Budget, Project performance and solution delivery with approved quality

AsgaTech – Egypt

Senior Project Manager July 2013 – Sep 2013

Managed a mobile based application project for Axiom UAE covering

Many platforms (IOS, Android and blackberry)

Projects

-Mobile Application for Axiom Telecom as MVNO (Mobile virtual Network Operator) (Android, IOS, Blackberry)

Aliman International Services – Egypt

Senior Project Manager April 2013 – Jun 2013

-Responsible for managing and executing their service projects with the armed

-Forces, includes server (SPARC and Intel). Database RAC (ODA), network (Fiber, LAN) and storage upgrade in addition to software migration from old technology to state of the art of Oracle technologies.

Accomplishments: (Projects)

-Deliver the Upgrade project for the Insurance Authority

-Deliver the complete project plan for the Operation Authority over 8 months and include

oProject Detailed Scope

oFull project Schedule using MS Project

oProject Budget

oRisk Management Plan

oChange Management Plan

oQuality Management Plan

oCommunication Management Plan

oGo-Live Plan

Business Development Manager for ERP open source Solutions (OpenBravo)

Co-founder of Badr Networks International for Android applications and Dec 2012 – Jul 2013

Professional services

Accomplishments:

Developed and Published over 7 Android applications covering many areas like Multimedia, eBook, and Games over Google play

Managing the Development of Mrabrab App for a customer in Qatar

General Electric – Energy Management – Egypt

Regional Commercial Manager for Communication and Metering Systems

– Medial East Jan 2012 – Dec 2012

Responsible for developing and executing a robust deal review, risk mitigation, and customer communication process in compliance with Regional Sales and Operations Team, GE Legal, Finance, and Compliance Standards. Provide guidance to drive optimal bid results and minimize risk in coordination with Corporate and Regional Engineering, Sales, Operations, Supply Chain, Finance, Legal, and Compliance. Maintain knowledge of market trends, customer requirements, competitor actions and customer base.

Accomplishments:

I managed to deliver the proposal documents (technical and financial) for more than 20 deals (deal average size of five Millions USA dollars).

I developed many work processes, like Complex bid management process.

General Electric – Digital Energy – Egypt

Regional Senior Project Manager / Technical Consultant for GE Smallworld GIS 2005 – 2011

Responsible for Supporting sales activities with software demonstrations, presentations, written proposals and benchmarking exercises that apply GE’s technology to customer’s business problems. Work closely with the Smallworld Sales Managers, Technical Application Engineers and Commercial Managers to understand customer requirements and promote the business value proposition of GE Smallworld products and solutions. Interfaces with the marketing / commercialization / product organization to develop high value solutions and align demonstration system to reflect the overall Smallworld strategy. Engage multifunctional engineering teams in the development of conceptual solutions, technical work scope, and specifications for project applications across multiple P&L’s. Coordinate with Smallworld sales force to make customer calls and presentations and participate in bid meetings and walk-through meetings with the customer as necessary.

Long Technical experience in implementation of utility engineering software

solutions such as Geographic Information Systems (GIS) GE Electric Office for Transmission and distribution networks, Outage Management Systems (OMS), Metering Infrastructure (AMI) and/or Engineering Analysis (EA).

Accomplishments:

I managed many projects of Network Resource Management Application (NRMA) implementation for many utilities customer in MEA (SCEDC– Egypt, DWC-Dubai, GECOL-Libya, and IDECO-Jordon).

I conducted a Business Analysis and Technical support for many GIS Customers covering MEA (Egypt, UAE, Saudi, Libya, Jordon, Lebanon, Iraq, Oman, Mozambique, and South Africa).

I ran many workshops to Introduce GE GIS applications in many exhibitions (GE Smallworld Conference Salzburg, Austria2011, GITEX, Dubai 2007, City Gas –Abu Dhabi 2007, Inter-Gas Cairo 2009).

I developed many partners / solution providers technically in MEA covering many industries (Electricity, Telecom, Water, and Gas) by providing different training courses and on job monitoring.

I developed many business cases using different Smallworld products (Core, EO, WO, PNI) over real data from customers including databases implementation using case tool, ACE configuration, Style implementation, Data entry automation.

Projects

-Unified National Map for Cairo Governorate Project ( Survey Authority, Water and Waste water company, Telecom Egypt, South Cairo distribution Company and ministry of State for Administration Development)

oData/map collection

oData/ map conversion

oMap Migration through color separation and geo-reference

oData Entry

oRational Database Design and Implementation

oSystem Development and analysis and reporting implementation

-Integration between Smart Metering System and GE Electric Office (GIS) for Electricity company in Kurdistan Iraq

-Upgrade of GECOL (Libya) Electric office System (GIS) from version 3 to version 4.1 and Integration with third party power calculation tool (CYMDIST)

EDS (HP Enterprise Services) - Egypt

Technical Leader / Java Team Leader 2003 – 2005

Responsible for developing web applications for multinational companies, Managing the development team and follow up on the daily activates, manning the work schedule and task assignment to the team members, reporting the work progress to project manager and managing the project risks and seeking for alternatives for project cost and Schedule improvement, Packaging the final product and deploy it in the test environment ready for teasing, bug fixing, and release planning. Responsible for the delivery of the final product to the end customer and develop customer test cases and acceptance tests.

Accomplishments:

SUPS Project for UK-courts: a Web-Based application (J2EE) to automate the work processes in UK Courts.

eCVMS Project for GM (General Motors USA): a Web-Based application using J2EE for managing GM Vehicles Inventory.

EDS (HP Enterprise Services) - Egypt

Configuration Management- Subject Matter Expert (CM –SME) 2001 – 2005

Responsible for deploying the Configuration Management (CM) concept and tools among the various project of the company, following up the progress of project members use CM tools, report any misconduct to leadership team, providing CM training courses to project team members among the whole company employees.

Accomplishments:

Process and Project improvement (PPI) project 2004 : a project to implement CMMI level-3 ( EDS – Egypt got CMMI Level-3 certificate)

Process and Project improvement (PPI) project 2002 : a project to implement CMM level-2 ( EDS – Egypt got CMM Level-2 certificate)

EDS (HP Enterprise Services) - Egypt

Help Desk Support Engineer 2002 – 2003

Responsible for Supporting EDS customers for Computer network issues, Software and Hardware installation, network connectivity problems.

Accomplishments:

Help desk support engineer at British Petroleum.

Help desk support engineer at Procter and Gamble.

EDS (HP Enterprise Services) – Netherlands- Egypt

GIS Developer 2000 – 2003

Responsible for developing Smallworld GIS application, Bug fixing, System Testing, system deployment.

Accomplishments:

ILIAS Project for Noun-Netherlands: Smallworld GIS project covering the utilities and telecom.

oData / Map conversion and preparation for GIS

oIntegration with third party calculation Engine (Vision)

oProject Maintenance (Bug analysis and Solving)

Vision Plus- Egypt

System Engineer/ GIS Developer 1999 – 2000

Responsible for developing GIS Applications over Smallworld platform using its development language Magik, Supporting sales activities with software demonstrations, presentations, written proposals and benchmarking exercises that apply GIS technology to customer’s business problems.

EDUCATION

Nile University - Egypt, in collaboration with the IESE Business School - University of Navarra - Spain.

EMBA 2012

Executive Master of Business Administration

Grade: B+

American University in Cairo – Egypt.

PRMG 2008

Diploma of Project Management

Grade: B

Cairo University – Faculty of Engineering – Egypt.

B.E Electronics and Communication 1999

Majors: Electric, Control, Electronics, Waves, Computer networks, GSM

Accumulative Grade: Very good with honor degree

Graduation Project: Video Conference over LAN developed by MS visual-C

AWARDS

GE Long Service Award (5 Years of Services) Nov-2010

EDS Long Service Award (5 Years of Services) Oct-2005

CERTIFICATION

Agile Foundation - SECC 2016

Software Development Management (Oct 2016)

ITIL Foundation – BCS 2014

IT Service Management (Jun 2014)

PMP Certified – PMI USA 2008

Project Management Professional

Sun Microsystems Certified Programmer for Java 2 Platform 1.4 2005

Java Programmer

LANGUAGES

Arabic – native Language

English – speak fluently and read/write with high proficiency (IELTS Score: 6 in each Band General and Academic)

MEMBERSHIPS

Egyptian Engineers Syndicate (EES) #07208/38

Project Management Institute (PMI) #1119895

TRANNING COURCES

Agile Software Development Management - ITIDA – SECC Egypt 2016

ITIL Foundation - ITIDA – SECC Egypt 2014

Leadership Development Course (LDC) (GE – UAE – 2010)

Building Essential Leadership Skills (BELS) (GE – Belgium – 2008)

Six Sigma Green belt (GE – Egypt – 2006).

System Interoperability - PolarLake (EDS – UK – 2005).

Team Building Techniques (EDS – Egypt – 2005).

Inter-Cultures (Noun – Netherlands - 2001).

INDUSTRY KNOWLEDGE

Banking and Insurance

Telecommunication

oGeneral System of Mobile (GSM) background.

oSwitching Network background.

oFiber Optics

Electricity

oSubstation (Distribution and Transmission)

oDistribution MV and LV

oTransmission

Smart Grid

oSmart Meters

oIndustrial Communication

oNetwork Asset Management

PERSONAL SKILLS

Team leading and problem solving.

Excellent communication skills with the ability to explain concepts well.

Have the ability to work under pressures and load.

Very elastic and high capability of handling problems.

Result and Multi task oriented.

COMPUTER SKILLS

Operating Systems: Windows server 2012 / windows 8, Linux

Office Tools: MS Project, MS Excel, PowerPoint and Word.

GIS Programs: GE-Smallworld (PNI, LNI, NRM, EO, GTO, GDO, DM, SG, SI, SIAS and Magik).

Configuration Management Tools: WinCVS, TFS, and Rational ClearCase, CVS,

Ticketing Systems: Jira, TFS

Programming Languages: C++, C, Visual C++, Visual Basic, Java, and J2EE

Native Android Development using Java

Programming environment Tools: MS Visual Studio, JBuilder, Web Sphere, and Rational XDE, eclipse.

Web Developing Tools: HTML, J2EE, JSP and EJB, JQuery, Java Script

Application Servers: IIS, Web Sphere

OpenBravo open Source ERP

SharePoint 2010/2013 admin and development

VMware Virtualization, Vsphere

Big Data analytics – Splunk

Modeling tools: MS Visio, Axure PR Pro

SOFTWARE METHODOLOGY

Object oriented analysis, design and programming.

Modeling Concepts (UML).

Rational Database analysis and design.

CMMI (Integrated Capability Maturity Model) level 3.

SLC 3 (Software Life Cycle).

Agile Project Management.

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