Summary

Executive Profile

Accomplished Pilot and Business Owner with demonstrated ability to deliver mission-critical results while procuring a long track record of Sales and Outstanding Customer Service.

Experience

Operations Manager

McGough Enterprises, Inc.

June 2006-Present

Purveyor of airplane hangars as well as Aircraft software system updates for Garmin, and Apex. Aircraft management to include pilot recruitment, training, scheduling, systems trend monitoring, and new flight department set up. On the marine side of the business, we provide weekly, monthly, and on demand yacht cleaning and detailing. Captain services are available as well. Customer satisfaction and Safety is our #1 goal. We have over 30 years in the aircraft business, and longer in the marine business, with no accidents or violations.

Service Coordinator

October 2016 - May 2017

Hot Tub Liquidators - Henderson, NV.

Duties to include : Oversee all Service Business, Maintain a continuous presence In-front of Service

Department, Parts Manager, Parts Ordering, Service Invoice Write-Up Completion, Counter Parts

Service Business, Manage Efficiency, Cleanliness and Function in Service Areas, Protect all Corporate

Promises, Manage All Service Related Back Orders, Assist Owners in Improving Designing Operational

Procedures, Help Development w/Owners to create a Corp Procedure Manual, Assist Owners with

Service Employees in an entry level HR Capacity, Create Service Routes Oversee Service Time

Management, Support Owners in General, Oversee New Warranty Registration, Assist in administrative function in Corp Sales Events when needed, Corp watchdog and assist owner with respect to time loss, productivity, theft.

Automotive Internet Sales Consultant

Chapman Chrysler Jeep

Mar 2016 - Jun 2016

Managed customer leads, responding to all inquiries in a quick timely manner. Answered customer questions on product inventory, helping customers to locate the best car for their needs, and explaining the benefits of the vehicles. Drove Internet traffic into the dealership, making appointments for interested customers continuously following up throughout the buying process while understanding the needs of a diverse client base was able to adapt to various sales approaches accordingly. I set meet sales goals, helping the dealership to remain profitable

Chief Pilot

SDJ Aviation, LLC

North Las Vegas

Jan 2001 - Jun 2011

Set up and managed the flight department.

Managed all systems situations affecting the flight while preserving passenger comfort, safety and well being.

Ensured compliance with all Federal, State, Local guidelines.

Applied safety procedures policies as outlined in Department Safety Manual in accordance to the

FAA.

Ensured that all crew members were fully quailed, properly rested, prepared for the flight and had all required licenses and certificates

Complied with customs, immigration laws on international trips, made sure that all crew and passengers had proper travel documents in their possession and were briefed on all special requirements of the trip and foreign regulations.

Ensured that all aircraft operational matters were within manufacturers, FAA and company limits including fuel, loading, weight and balance and performance measures.

Education

Embry Riddle Aeronautical University

Bachelor of Science

1990

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