Tamara Dustan

P.O Box ***.

#** ******** *****.

Coronach, Saskatchewan

Email: ad01ry@r.postjobfree.com

Phone: 306-***-****.

QUALIFICATION HIGHLIGHTS

Hardworking, reliable, and punctual professional with a strong work ethic

Ethically bound; maintains confidentiality and adheres to privacy policies and procedures

Thrives in a fast-paced environment with the ability to multi-task and meet strict deadlines

Strong interpersonal skills; able to establish and maintain relationships with others

Strong written and verbal communication skills; able to communicate effectively and professionally

Tactful and kind – strives to treat all individuals with kindness and respect

Quick learner and eager to learn; able to pick up new tasks and skills in a short period of time

Adaptable; able to fulfill multiple positions as required by employer

Able and willing to assist co-workers, supervisors, and clients in a cooperative manner

Willing and able to obtain further training to meet job requirements

Able to work independently or in high-functioning team environments

WORK HISTORY

Customer Service Representative 2018 – 2019

Coronach Agencies Ltd. – Coronach, SK

Maintained calendars, appointments, and schedules

Performed all office duties, answering phones, sending emails, filing documents, invoice billing, etc.

Answered and directed calls utilizing a multi-phone line system, dispatching incoming calls

General Labourer / Farm Hand 2015 – 2018

Private Employer – Radville, SK

Operated various machinery related to farm work; tractors, combines, skid steer, etc.

General farm maintenance duties; feeding livestock, mowing grass, diagnosing, and repairing machinery, etc.

Customer Service Representative 2013 – 2015

Grid – One (Call Centre) – Regina, SK

Developed rapport with new and returning clientele

Employed active listening skills and conflict resolution strategies

Handled 50+ customer calls daily

Receptionist 2012

Southland Medical Clinic – Regina, SK

Provided effective regimentation of office operations and activities

De-escalated clientele conflict in a tactful and professional manner

Listened attentively to client inquiries

Provided support to co-workers with administrative duties

EDUCATION

Office Education

Saskatchewan Polytechnic – Regina, SK

High School Diploma

Coronach High School – Coronach, SK

REFERENCES

Available Upon Request

Contact this candidate