Fedson Louissaint

Hollywood, FL *****

ad01ro@r.postjobfree.com

+1-786-***-****

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Mover/Packer

North American Moving - Sunrise, FL

February 2023 to July 2023

Retail Sales Associate

Seminole Hard Rock Casino & Hotel Hollywood - Hollywood, FL June 2022 to July 2023

Backroom Associate

Walmart - Philadelphia, PA

May 2021 to April 2022

Cage Cashier

Hard Rock International - Hollywood, FL

March 2020 to March 2021

Sales Associate

Walmart - Miami Gardens, FL

June 2018 to December 2019

Sales Associates

Prepared merchandise for sales floor by pricing or tagging. Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

Maintained customer satisfaction while handling Type product returns quickly and professionally. Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Applied security and loss prevention training toward recognizing risks and reducing store theft. Customer Service Representative

Customer Service Representative - Philadelphia, PA March 2018 to December 2019

Answered customer telephone calls promptly to avoid on-hold wait times. Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

Educated customers on promotions to enhance sales. Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.

Offered advice and assistance to customers, paying attention to special needs or wants. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Cashier Specialist

Dollar Tree - Hallandale Beach, FL

January 2018 to December 2018

Counted cash in register drawer at beginning and end of shift. Assisted cashier team with resolving problems and maintaining efficiency. Managed special actions such as returns processing and payment reversals for team members. Reviewed and resolved differences between accounting information and cash drawer. Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Answered questions about store policies and concerns to support positive customer experiences. Assisted customers by answering questions and fulfilling requests. Educated customers on promotions to enhance sales. Quickly and accurately counted drawers at start and end of each shift. Restocked, arranged and organized merchandise in front lanes to drive product sales. Assisted customers with locating and choosing merchandise in any store department. Carver

Boston Market - Hollywood, FL

February 2017 to December 2017

Education

High school diploma

South Broward High School - Hollywood, FL, US

September 2014 to June 2018

Skills

• Food Service

• FDA regulations

• Cashiering

• Customer service

• Cash Handling (3 years)

• Warehouse Experience (4 years) (5 years)

• Call Center (3 years)

• Pricing

• Manufacturing

• Logistics (2 years)

• Pallet jack

• Merchandising

• Load & Unload (4 years)

• Heavy Lifting (4 years) (1 year)

• Banking

• Stocking (5 years)

• Retail Management

• Guest Services

• Retail Sales (5 years)

• MRP

• English

• Loan processing

• CGMP

• Analysis Skills

• Loss Prevention

• Customer Service (6 years)

• Restaurant experience

Certifications and Licenses

Forklift Certification

Present

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