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Customer Service Desk

Location:
Montgomery, AL
Salary:
15.00
Posted:
November 11, 2023

Contact this candidate

Resume:

LataraCole

**** * ******* **

Montgomery, AL ****1

Phone: 334-***-****

E-mail: ad01r5@r.postjobfree.com

OBJECTIVE

To obtain a full time position in customer service or production that will allow usage of my skills and abilities that offers advancement opportunities within a company. SUMMARY OF QUALIFICATIONS

● Working within customer service gives me a great joy. I enjoy helping and assisting others within my community. I am able to compensate a flexible schedule as needed.

● Quick learner, eager to further my customer service knowledge and skills

● Meticulous worker; attentive to quality and detail

● Able and willing to assist co-workers, supervisors, and clients in a cooperative manner

● Committed to providing total quality work

● Dependable employee with common sense and a variety of skills

● Work well under pressure to meet deadlines

WORK EXPERIENCE

CUSTOMER SOLUTIONS REP/HIRE DYNAMICS MONTGOMERY AL (03/18/2020-04/10/2020 MY RESPONSIBILITIES WERE ASSISTING CUSTOMERS WITH THEIR POWER BILL. WHENEVER THEY HAD ANY QUESTIONS ABOUT GETTING THEIR POWER BACK ON OR FINANCING OPTIONS WE WERE ABLE TO ASSIST.

FEDERAL SERVICE DESK/ DXC TECHNOLOGY: MONTGOMERY, AL (11/2015-05/2018 I started as an agent at the Federal Service Desk in 2015 as a SAM (System for Award Management) agent with that one skill set required that I man the phone receiving inbound calls. I was required to provide the customer with details that would assist in resolving the issue in which the client called about.

Sales Associate: Ross Montgomery, AL (02/2012 - 10/2015) My responsibilities were assisting customers with any questions or concerns about the merchandise and helping with store recovery efforts to maintain a professional looking shopping atmosphere. We also were required to keep our work area neat and free of clutter at all times. Cashier: Superfoods, Montgomery, AL (08/2011 -06/2012) For this particular employer my responsibilities consisted of greeting and approaching customers, operate cash register, assist customers in making their selections, money transactions, and maintaining the upkeep and sanitary regulations of the company. Receptionist: C & L Cleaning Services, Montgomery, AL (10/2009 - 07/2011) My responsibilities were to complete secretarial duties by answering telephone calls, communicate with other vendors, maintain payroll invoices, and assist clients with questions and, or concerns regarding the company.

EDUCATION

Robert E. Lee High School, Montgomery,Al

Obtained my high school diploma July 2008

Colorado Technical University (2018-Present) Graduation expected date: 2022 Working towards my Bachelor’s degree in Business Administration References

Tonya Cole

1259 E Audubon Rd

Montgomery Al,36111

334-***-****

Lakiela Harris

3400 McInnis Rd

Montgomery, Al 36116

334-***-****

Natrolia Fraizer

850-***-****

1101 Vista Terrace Dr

Montgomery, AL 36110



Contact this candidate