Deborah SWORD

Phone Number 859-***-****

Email ad01ou@r.postjobfree.com

Address Richmond, KY 40475

EXPERIENCE

Transaction Processor

Conduent, Richmond, KY Oct 2019 - Present

Team Sales Lead

Anderson Merchandisers, Plano, TX Jan 2014 - Sep 2019 CSAII, Amazon.com, Seattle, WA Jan 2011 - Jan 2014 Territory Assistant

P S, S W H, Hallmark Inc, Kansas City, MO Jan 2005 - Jan 2011 Office Manager

Tri-State Laminators, Lexington, KY Jan 2003 - Jan 2005 Looking to start a new position that utilizes my strengths and abilities. Diligent, team-oriented and reliable with superior work ethic and quality assurance. Current student looking to join the workforce on a new career path. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.

• Sort medical and dental claims in appropriate bins so they can be scanned in for processing.

• In charge of inventories, budgeting and mileage reports

• Planned product displays to increase sales

• Selected merchandise based on most favorable price and quality

• Discussed merchandise needs with shift supervisors

• Created retail displays to highlight particular products and drive sales according to corporate strategy

• Supervised up to 4 employees on merchandising team

• Consulted with management and advertising teams to plan optimal promotions

• Adjusted shelves, bins, racks and temporary displays to match provided plans

• Applied skills to complete new store builds, full store resets and specific department updates

• Provide customers with support to assist in ordering, returns, pricing and product information Provide technical support to our kindle owners with any problem they may have and determine if it needs a specialist for further assisting.

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• Manage 26 different accounts and 8 employees

• Responsible for credits, shrink, productivity, orders, budget and sales of new products and promotions Maintain close relationship with store personnel to ensure work is completed in timely manner and to the stores expectations

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• Manage employees hours to keep within budgets and keep down discrepancies. Customer Service Representative

Insight Communications, Lexington, KY Jan 2002 - Jan 2003 Database Administrator Assistant

Lexmark Inc, Lexington, KY Jan 1995 - Jan 2001

EDUCATION

Associate of Applied Science In Medical Information Technology Candidate Bluegrass Community and Technical College, Lexington, KY Expected graduation Apr 2023 Relevant Coursework

Received EKG training and Certification

The Medical Institute of Kentucky, Lexington, KY Jan 2009 SKILLS

CERTIFICATIONS

REFERENCES

References available upon request

• In charge of billing, payroll, orders, sales and services

• Setup computer system to keep up with recent and past orders to maintain contact with customers

• Filled in production when needed.

• Answered phone calls for new service and billing

• Setup appointments for installs and scheduled service calls.

• In charge of setting up part numbers for new printer parts

• Worked with production manager to ensure parts were available for order

• Kept database of parts up and running.

• Medical Coding

• Medical Coding • Medical Receptionist

• Medical Unit Coordinator • Data Entry Operator

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