Catherine Brown

**** ******** ***** ****** ***********, FL 34613

C- 443-***-**** E- ad01n0@r.postjobfree.com

Career Objective

A dedicated employee with a passion for the mortgage field. Objectives include but are not limited to excellent communication, time management, and strong computer skills, aiming to leverage my abilities to fill the vacancy within your company successfully. I can be relied upon to help your company achieve its goals. I have the ability to work both individually and with a team.

Skills

Efficient communication skills

Attention to detail

Ability to multitask

Efficiency in multi-computer software (Microsoft & Google etc.) Data Analysis

Excellent work ethic

Process Improvement

Experience

FLORIDA FACIAL SURGERY CENTER, TAMPA, FL

Office Administrator - October 2022 - Present

•Coordinates office operations to secure efficiency and compliance to company policies. • Proforms clerical and administrative tasks.

• Coordinates appointments.

• Manage phone calls and correspondence (e-mail, letters, packages, etc.)

• Create and update records and databases with personnel, financial and other data. • Submit timely reports and prepare presentations/proposals as assigned.

INTEGRITY STAFFING, TAMPA, FL

Recruiter- Aug 2021 – Oct 2022

• Maintain and update human resources documents, such as organizational charts, employee handbook directories, and performance evaluation forms.

• Obtained information on work history, training, education, and job skills.

• Hired employees and processed hiring-related paperwork.

• Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, using human resources management system software.

• Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, and employee referrals. PDP GROUP, COCKEYSVILLE, MD

Administrative Assistant - May 2018 - May 2021

• Supported information security and integrity with well-organized filing systems and databases.

•Maintained office inventory by assisting with supply orders.

• Served as a primary point of contact for facilitating operational and administrative inquiries.

•Maintained files and filing, keeping sensitive information confidential.

• Screened incoming telephone calls, routing to appropriate personnel. SIMMS ASSOCIATE, NEWARK, DE

Collector- Feb 2013 – Apr 2018

• sorted, balanced, encoded, scanned, and batched payments

• Utilized our accounting system to look up utility accounts

• Researched payments without invoices

• Created form letters to correspond to customer requests received through the mail • Answered customer questions regarding problems with accounts in a call center.

• Located and monitored overdue accounts using computers and various automated systems.

• Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through questioning neighbors.

• Advised customers of necessary actions and strategies for debt repayment.

• Negotiated credit extensions when necessary.

ACCESS GROUP, WILMINGTON, DE

Reconciliation Specialist- June 2001 – Mar 2013

•Manage multiple loan files, collect and record customer information, and ensured timely processing

• Coordinate closing paperwork, and ensure accuracy and completeness of loan files prior to passing them to the closing department

• Compiled budget data and documents based on estimated revenues, expenses, and previous budgets.

• Transferred details from separate journals and data processing sheets.

• Performed general office duties such as filing, answering telephones, and handling routine correspondence.

• Reconciled and reported discrepancies found in records.

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