DIAMOND GRIMES

Atlanta, GA ***** 404-***-**** ad01jh@r.postjobfree.com

SUMMARY

Hardworking caretaker that is passionate about improving patient care through direct support. Offering first-rate management skills and leadership abilities developed during my 10 year career.

SKILLS

Student Behavior Observance

Mental Health Disorders

Dormitory Program Operations

Mediation Techniques

Emergency Response

Case Planning

Reporting and Documentation

EXPERIENCE

08/2022 to Current

Resident Monitor

Dismas Charities Atlanta, GA

Conducted regular rounds to keep residents and areas safe and secure.

Developed and deepened relationships with residents and fellow staff.

Observed students to detect and report unusual behavior.

Maintained safety and control of facility residents.

Kept building areas organized, clean and neat.

Answered telephones and routed calls or delivered messages.

01/2021 to 08/2022

Resident Assistant

24/7 Gateway Center LLC Atlanta, GA

Welcomed new residents and assisted with community adjustment.

Answered telephones and routed calls or delivered messages.

Improved patient outlook and daily living through compassionate care.

Assisted with resolving student conflicts and disputes.

Maintained clean and well-organized environment for client happiness and safety.

Administered, coordinated or recommended disciplinary and corrective actions.

Completed routine rounds, checking with residents to meet care needs.

05/2021 to 01/2022

Dog Daycare Attendant

PETSuites of America Agoura Hills, CA

Cared for pets during owners' absences.

Cleaned and sanitized equipment and surfaces to protect animal and staff health.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Reviewed pet records from daily visits and appointments, entering important data into system.

Administered medications to animals.

Followed precise feeding instructions and schedules for animals under care.

12/2020 to 06/2021

Lead Resident Assistant

Gateway Center For Giving Atlanta, GA

ensure all floors have appropriate supplies and submit request for replenishment of logistics supervision

work in close partnership with outreach and navigation teams for purposes of supporting the guest with connection of permanent housing including assistance with obtaining necessary documentation

document all issues and concern that may arise and share same with operation supervisor and emergency response manager

assist in the coordination if discharge planning and case management activities

03/2020 to 12/2020

Security Officer

Jackson protection agency Atlanta, GA

Searched individuals and baggage for weapons and other prohibited items.

Identified suspicious activity to determine appropriate response.

Explained security protocols to employees and guests to promote readiness for emergency situations.

Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at facilities.

01/2011 to 12/2013

Kennel Attendant

Belvedere animal hospital Decatur, GA

Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.

Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.

Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.

Walked dogs while enforcing good behavior and manners.

Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.

EDUCATION AND TRAINING

12/2018

Sociology

Albany State University Albany, GA

05/2011

High School Diploma

North Clayton High School Atlanta, GA

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