Khondkar Mamun
Restaurant GM / Hotel & Banquet management
Henrietta, TX 76365
ad01hm@r.postjobfree.com
To obtain a position as a General Manager in the Restaurants and Hotels overall Hospitality Industry. Any food related chains or food control and quality maintained by CDC and FDA requirements. Also expertise in retail store and sales merchandise and day to day need in our local neighborhood . Keep local family and friends introduced in our brands, As digitalize global changes Authorized to work in the US for any employer
Work Experience
Breakfast and front manager
Best Western - Henrietta, TX
March 2023 to Present
Operate guest check in and out take reservations and group call as well as events Set up breakfast lounge everyday and guest satisfaction food controls and quality. Also any upcoming events set up and their specialty orders are organized accordingly. Sales Manager
Lucky Stop - Nacogdoches, TX
July 2019 to February 2023
Runs a customer sales and service based retail store and gasoline products brands to optimize energy efficiency in offer our products to highway travelers hassle free products and giving customer recreational base equipment and entertainment.
Sales Manager
On the road - Lufkin, TX
July 2017 to February 2019
Runs a retail store 24 hours open policies attired. Giving our travelers a brand gasoline and high efficiency energy based products for their long-standing transport in our travelers and vacation time for smooth and hassle free journey and maintaining their rest respectively while they are in needs General Manager
Denny Restaurant - Wharton, TX
November 2014 to July 2017
Operate 24/7 casual dining restaurant not limited to guests hospitality and satisfaction, food safety and quality, food and labor cost, company p&l, scheduling and employees training. Inventory and budget, etc Restaurant Manager
Luna's Mexican restaurant & Special Events. - Baytown, TX April 2013 to November 2014
Running a Mexican chain restaurant with catering and events planner. Set up the events accordingly with guests recommended. Plan ahead their menu and organize their dishes also events stage and set up area according to the specific events. General Manager
Mondial Inc.DBA Denny's restaurant - Hempstead, TX September 2011 to April 2013
Operate and manage 24/7 fine dining restaurant: guest service, hospitality, over all p&l, food and labor cost.
inventory, scheduling, payroll, and maintain and follow company policies and brand standard. General Manager
Den Houston LLC DBA Dennys Restaurant - Spring, TX April 2010 to July 2011
Operate 24/7 dining restaurant. food cost, labor control. payroll, schedule, hiring, marketing etc Oversee activities directly related to making products or providing services. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal
achievement and to determine areas needing cost reduction and program improvement. Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members,
organization officials, and staff members as necessary. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel
processes.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Locate, select, and procure merchandise for resale, representing management in purchase negotiations. General Manager
Denoak LLC dba Denny's Restaurant - Houston, TX
September 2005 to March 2010
Operate the establishment, guest service, labor & food cost, payroll etc. Manage a chain restaurant. General Manager
Denny's Restaurant dba#Rajani Corp. - Baytown, TX
April 2001 to September 2005
operate the food service establishment.inventory, food &labor cost.customer service, marketing, etc Education
Bachelors in Bachelor of Art
Dhaka college/ National university - Dhaka
January 1991 to March 1993
Skills
• Microsoft office, excel, word perfect, Windows, lookout, etc (10+ years)
• Restaurant Management (10+ years)
• Sales Management (10+ years)
• Management (10+ years)
• Profit & Loss (10+ years)
• Account Management (10+ years)
• Database Administration (10+ years)
• Events Management (2 years)
• Labor Cost Analysis (10+ years)
• Guest services and hospitality, customer and merchandising handling policy and procedures (10+ years)
• Pricing (10+ years)
• Negotiation
• Forecasting
• Kitchen Management Experience (10+ years)
• Payroll (10+ years)
• Word Processing (10+ years)
• Salesforce (10+ years)
• Purchasing (10+ years)
• Recruiting
• Budgeting
• Oracle
• Computer Networking
• Operations Management
• Event Planning
• Financial Report Writing
• Food Safety
• Sales and labor forecasting (10+ years)
• Business Development
• Strategic Planning
Languages
• English - Expert
Certifications and Licenses
ServSafe
February 2001 to February 2021
Serve safe certified acclimated by national restaurants association. Food, beverage and alcohol serving and handling certificates. Chemical database by MSDA. Certified Corporate trainer for MIT and regular employees. Train and coach our employees accordingly with company brand standards. Additional Information
13 years of experience in food service business. Ability to operate 2-3 chain restaurants. Skilled in inventory, payroll,
scheduling, human resources, labor & food cost, profit & loss. Computer Skills
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Personal Computers
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)