Customer Service Representative
Resume:
Lakisha Hudson
Customer Service Representative
Phoenix, AZ 85023
**************@******.***
1. An interesting position with a growing company. To reach companies goals and maintain a positive advancement as well as, achieving a productive environment. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Travel Agent/Customer Service
Bakkt - Phoenix, AZ
October 2022 to April 2023
• Planning and selling transportations, accommodations, insurance and other travel services. Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations.
• offer advice on destinations, plan trip itineraries, and make travel arrangements for
• Resolving scheduling conflicts and other issues as they come up
• Selling holiday insurance plans to travellers
• Coordinating the use of bonus miles and other rewards that the clients want to use Data Entry/Customer Service
Antigua Group Inc - Phoenix, AZ
January 2022 to September 2022
Collect and sort material to establish admission priorities before formulating source record sheets for processor entry. Process account source data by reviewing statistics for deficiencies. Payroll Clerk
Modivcare - Phoenix, AZ
May 2020 to December 2021
• Collecting and verifying timesheets.
• Entering employee information and payroll data into the system.
• Answering employees' questions and concerns regarding payroll.
• Calculating payable hours, commissions, bonuses, taxes, and deductions.
• Maintaining and updating payroll records.
Insurance Specialist
McKesson Corporation Change Healthcare - Tempe, AZ November 2018 to April 2020
Customer Service, collecting benefits and deductibles, working different programs throughout the system sending specialty medication in the system to the pharmacies. As well as consulting with doctors and patients keeping confidential documentation.
Customer Service Representative
Logistic care - Phoenix, AZ
March 2017 to November 2019
Schedule reservation for members to there doctor's appointment's. Call doctors and reschedule members appointment. Work through different windows to provide excellent customer service. Document Processing Clerk
UNITED STATES CENSUS BURUEAU - Phoenix, AZ
June 2016 to February 2017
Input data, prossed confidential information, inventory, used copier, fax machine,filing., data entry Education
College Degree in Criminal Justice
Antelope Valley College - Lancaster, CA
February 2005 to May 2007
Skills
• Microsoft Powerpoint
• Logistics
• Positive attitude, caring, being understanding, responsible, organized, detail oriented, active, determined. Handle heavy task, communication. (10+ years) Certifications and Licenses
CPR/First Aid
March 2022 to March 2023
Certified in CPR & First Aid
Contact this candidate