Mark W Fanning

Professional

Summary

Customer Service Representative, WELLS FARGO

BANK

August 2020 – September 2023, Phoenix, AZ

Discussed and analyzed fixed and variable rate Home Equity Loan alternatives to meet customer financial needs.

Processed and submitted modification agreements

and account updates as needed

Experience

Customer Service Representative, PEARL

INTERACTIVE NETWORK

Jan 2020 August 2020, Tempe, AZ

● Handled incoming calls regarding how to

respond to US Census Questionnaire.

● Transitioned to handling IRS Financial

Stimulus

Program requests and queries

● Verified qualification standards and submitted

required documentation for approval.

Inside Sales Representative, TRITON

TECHNOLOGIES

Sep 2017 Sep 2019, Tempe, AZ

● Responded to customer phone call inquiries

for various products advertised through

infomercials, web site ads, radio or print

media.

● Engaged customer in their interest level,

responded to questions, concerns or

objections.

● Maximized revenue through upsells, discounts

or specials available.

Airport Courier, FIRST DELIVERY

SERVICES

June 2013 - August 2017

● Pick up and transport of airplane parts,

electronics and human donations.

● Processed and completed all security

paperwork including airway bills

● Passed TSA Security Background Check.

Education

Bismarck State College, Bismarck, ND

Associate of Arts, Business Administration

Westford College, Phoenix, AZ

AZ Real Estate License, Real Estate School in State & National Exam Preparation

Contact

Ph: 602-***-****

ad01gj@r.postjobfree.com

10401 N Cave Creek Road,

Space 247

Phoenix, AZ 85020

Skills

Real Estate

experience/knowledge as

Investor, Agent and Notary

Signing Agent

Inside & Outside Sales Skills

Microsoft Excel, Word, Outlook.

Avid student of non-fiction, self

improvement books & videos.

Contact this candidate