Customer Service Entry Level
Resume:
‘***********@*******.***
iwoukie,OR 97267
skills
+ Detail Focused
Problem Solving
Budget Administration
(ost Tracking
Client Relations
Vendor Relations
‘customer Relations
Coordinating Paperwork
\wetten Communication
Public Speaking
Status Reporting
Vendor Relationship
Management
‘Approachable and Relatable
(lm Under Pressure
‘Coogi Drive
1 MirosotOffce
+ Multitasking and Proitization
+ customer Service
+ Hardworking and Reliable
+ Energetic and Postve
1 Requirements Anticipation
Education And Training
Some cotege No Degree}
Fie Sdence
‘lackamas Fire Academy
‘lackamas, OR
Patrick Bliss
‘summary
Organized and motivated employeeeager to apply time management and
‘organizational skills in various environment. Seeking entry level opportunities ta
‘pane skils wile acitating company growth
‘ustomerorented Pats Manager with over23 years of experience in business
‘operations and sales supportto meet customerdemands. Adaptive transportation
and distribution professional with expertise incustomer service iaventorycontro
‘cost savings and staff management
Experience
‘Toyota OF ladstone- Parts Manager
Gledstone, 8
10/2017 -Current
+ Connected withcustomersto provdeassitance ad collect feedback to optimize
operations.
+ Maintained bigh service delivery quality andeficiency by monitoring senice
‘itr and technician performance.
+ Mana ged employee schedules and dally assignments 20
+ Monitored and adjusted ventory to minimize obsolescence 20%,
+ Maintained posite customer sevice ratings for28 consecutive months by
ceflectively delivering personable client relations.
+ Controlleddaiy parts program activities toimprove sales and inventory
management
+ Inreased productivity, eflectively managing 9 employees while coordinating
‘crew dispatching activities anddaly ordering processes.
+ Researched and identified atrnative vendors, ecuring improved pricing for 12%
costreduetion,
+ Increased orderfillrates from 8636 to 96% during 2018 through 2021
+ Dewelopedand administered aggressive wholesale pars program, producing
s14,000inproft.
Porsche Of Beaverton Parts Manager
Beoverton, OR
4201s 10/2017
+ Received, amined and esheWved retured parts.
+ Connected withcustomersto provideassistance and collect feedback to optimize
‘operations.
+ Established individual parts inventor levels tobalance stock for maximum
inventory tums.
+ Reduced process lags, managing diy parts operations such sfuliling sevice
requests, generating orders, tracking inventory and maintaiing profit margins.
+ Organized andupdated schedules to optimize coverage for expected customer
Contact this candidate