Heather McClure

Business Development Management

Ogden, Iowa, United States

+1-515-***-****

ad01bg@r.postjobfree.com

SUMMARY

An energetic business consultant, advisor, and manager. Extensive management, customer relations skills, and outstanding coaching and training record. Proven strategy and problem-solving skills. Flexible, result driven team player. Skills include a proven track record in training, marketing and implementation skills. I am a high energy and goal driven team player with strong leadership and an eye for the bottom line. WORK EXPERIENCE

May 2020-Current

Accounting/Titles

Lithia Motors, Inc.

Ames, Iowa, United States

Accounting procedures involving Cdk, Ert, and Arts. Processing of all titles and registration incoming and outgoing. Working with all County Offices and surrounding auction houses. Inc., out of State. Problem solving on incoming titles. Reconsiling DMV schedules and issuing refund checks and payments. Banking for all incoming car purchases. Posting payments and adjustments. Many other accounting procedures. 2019-Current

Business Development Management

Karl Chevrolet

Stuart, Iowa, United States

in assisting with KPI, CRM and data management. Maintaining customer growth and experience through marketing and hand on daily operations. Internet leads handling. Sales, BDC process implementation. 2018-2019

BDM Business Development Manager

Shottenkirk Chevrolet

United States

2016-2018

Business Development Coordinator

Shottenkirk Chevrolet

United States

Managed a team of Business Development Center Representatives in setting sales and service appointments. Acquired new customers and sold additional products or services to existing ones. Maintained constant growth and peak performance through communication of clear goals. Constant daily monitoring of performance to achieve benchmarks and milestones.

2014-2016

Event Planner & Winter Bar and Kitchen Manager

Seven Oaks Recreation

Boone, Iowa, United States

Produced events from conception through to completion. Provided outstanding customer service and created memorable events. Coordinated detailed events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, and employee appreciation events. 2010-2014

Store Manager & Monthly Audit Counselor

Check Into Cash

Ames, Iowa, United States

Evaluated, authorized, or recommended approval of credit loans. Advised borrowers on financial status and methods of payments. Included loan officers and agents, collection analysts, loan servicing, and underwriting procedures. EDUCATION

-Current

BS

Kaplan University

United States

Food Nutrition & Health Sciences BSKaplan University Business Operations & ManagementDMACC/Kaplan

• Business Operations & Management

SKILLS

Sales Management Marketing Marketing Management Business Plan Data Management CRM Business Consultant Process Implementation Business Operations Audit Customer Relationship Management Human Resource Policies Human Resources Customer Service Oriented Problem-Solving Self Motivated Team Player

CERTIFICATIONS

Certified Nursing Assistant

Medical Assistant

Certified Special Event Professional (CSEP)

Certified Special Event Professional

HONORS & AWARDS

An energetic business consultant, advisor, and manager. Extensive management, customer relations skills, and outstanding coaching and training record. Proven strategy and problem-solving skills. Flexible, result driven team player. Skills include a pro...

Produced events from conception through to completion. Provided outstanding customer service and created memorable events. Coordinated detailed events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade sho...

Analyzed numerous marketing strategies through extensive training and researching, as well as follow a marketing business plan for industry growth

Applied analytical techniques, company training and research to foster effective product development and the design and implementation of integrated marketing communication campaigns Created and structured outreach tactics to excel business Identified and articulated the problematic issues that organizations face including the development of an organization's strategic directions, capabilities and internal/external dynamics Created a work environment that promotes innovation and peak performance Reinforced and supported the core capabilities of the organization by integrating high-performance expectations into everyday business practices

Enhance competitive advantage with emphasis on human resource policies and procedure Human Resource

Designed and delivered effective training programs Examined the development of human resource policies and programs in the areas of managing people at work, compensation/benefits, high-performance culture, talent management, job security, employee morale/motivation, loyalty and fairness, work stress an...

Implemented the concepts of individual and group behavior as they affect performance in organizations including communication, decision-making, and leadership/structural issues LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

Contact this candidate