Summary

My biggest strengths are empathy and great communication skills. I always actively listen to the customer and then talk him through how to solve his problem or what I'm doing to help him out. Skills

Customer service, Computer literacy, English, Microsoft office, Organizational skills, Writing skills Experience

Mortgage Servicing Representative

Cenlar FSB • Ewing NJ 09/2020 - 10/2022

Provide customers with information requested through verbal or written correspondence and maintain accurate records. Direct calls or correspondence to proper departments in event information is not available or requires research. Mortgage Servicing Representative

Cenlar FSB • Ewing NJ 09/2020 - 10/2022

Bus Operator

NJ TRANSIT • Blackwood New Jersey 01/2013 - 07/2019 Follows a planned bus 3, making scheduled stops to pick up or drop off passengers. Collects fares and answers questions about bus route. Communicates with the dispatcher via two-way radio during the route; provides updates to the dispatcher and reports emergencies, traffic patterns. or accidents. Bus Operator

NJ TRANSIT • Blackwood New Jersey 01/2013 - 07/2019 School Bus Driver

First Student • Berlin, NJ 08/2010 - 01/2013

Drive school buses and transport students between pickup points and school or to various events, activities, and destinations.

Customer Service

Parkwood Skilled nursing and rehab • Atco, NJ 08/2009 - 11/2010 Interact with customers to address their concerns, answer their questions and assist them with their needs. Answer customer phone calls and emails, responding to customer's questions and concerns. Teller

Sovereign Bank • Clementon, NJ 08/2009 - 08/2010

Handle transactions for customers, including check cashing deposits withdrawals. transfers, loan payments. cashier's checks, and opening and closing accounts.

Teller

Sovereign Bank • Clementon, NJ 08/2009 - 08/2010

Angela Harrell

ad0198@r.postjobfree.com

856-***-****

Sicklerville, NJ

Education

Finance

Winslow Township Sr High • Atco NJ 06/1985