Customer Service Mortgage Servicing
Resume:
Summary
My biggest strengths are empathy and great communication skills. I always actively listen to the customer and then talk him through how to solve his problem or what I'm doing to help him out. Skills
Customer service, Computer literacy, English, Microsoft office, Organizational skills, Writing skills Experience
Mortgage Servicing Representative
Cenlar FSB • Ewing NJ 09/2020 - 10/2022
Provide customers with information requested through verbal or written correspondence and maintain accurate records. Direct calls or correspondence to proper departments in event information is not available or requires research. Mortgage Servicing Representative
Cenlar FSB • Ewing NJ 09/2020 - 10/2022
Bus Operator
NJ TRANSIT • Blackwood New Jersey 01/2013 - 07/2019 Follows a planned bus 3, making scheduled stops to pick up or drop off passengers. Collects fares and answers questions about bus route. Communicates with the dispatcher via two-way radio during the route; provides updates to the dispatcher and reports emergencies, traffic patterns. or accidents. Bus Operator
NJ TRANSIT • Blackwood New Jersey 01/2013 - 07/2019 School Bus Driver
First Student • Berlin, NJ 08/2010 - 01/2013
Drive school buses and transport students between pickup points and school or to various events, activities, and destinations.
Customer Service
Parkwood Skilled nursing and rehab • Atco, NJ 08/2009 - 11/2010 Interact with customers to address their concerns, answer their questions and assist them with their needs. Answer customer phone calls and emails, responding to customer's questions and concerns. Teller
Sovereign Bank • Clementon, NJ 08/2009 - 08/2010
Handle transactions for customers, including check cashing deposits withdrawals. transfers, loan payments. cashier's checks, and opening and closing accounts.
Teller
Sovereign Bank • Clementon, NJ 08/2009 - 08/2010
Angela Harrell
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Sicklerville, NJ
Education
Finance
Winslow Township Sr High • Atco NJ 06/1985
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