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Human Resources Customer Service

Location:
Cape Coral, FL
Posted:
November 11, 2023

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Resume:

Rosa Eissler

Cape Coral, FL *****

ad0193@r.postjobfree.com

+1-239-***-****

Strong Customer service, organizational skills, work well in a fast-paced environment and independently, worked in the Human Resources in the Health Industry and in Law as Secretary. Authorized to work in the US for any employer

Work Experience

Part-time Secretary

Fort Myers Law Firm - Fort Myers, FL

September 2021 to August 2023

• Provide administrative support to Office Manager, and Attorney

• Traffic Intake

• Process from retain to close all Traffic Ticket's, Criminal tickets

• Efiling legal documents to Court System

• Assisted in Family Law as needed

• Process all mail outs

• Translate – Spanish speaking clients

• Billing/Collections

Business Partner/Human Resources

The House of Bites Restaurant - San Diego, CA

April 2016 to February 2020

· Responsible for all banking details

· Review all incoming applications and scheduled interviews for candidates

· Set up catering for events in neighboring businesses Human Resources Assistant

Florida Cancer Specialist & Research/American Oncology Network - Fort Myers, FL March 2017 to April 2019

· Assist recruiters; send offer letters, perform background checks, and complete onboarding documents

· Coding invoice

· Answer all incoming calls

· Scan and fax necessary documents

Manpower Temporary - Secretary/Receptionist

Law Office of Mullen & Plummer - San Diego, CA

July 2016 to February 2017

· Provide administrative support to Attorney’s

· Process all incoming/outgoing mail

· Set up medical exams for applicants

· Perform general office duties

HR Workers’ Comp Assistant

Lee Memorial Health System - Cape Coral, FL

April 2012 to October 2015

· Responsible for all process status changes, terminations and new hires

· Assisting in all stages of recruitment

· Oversee the maintenance and storage of all personnel files

· Receive & upkeep of I-9s, Social Security and Subpoena

· Provide clerical support to the Human Resources Staff Activity Coordinator

· Responsible for all personnel files and filing. Scan incoming materials

· Perform general office duties such as typing, mail, data entry

· Keep records of materials filed or removed, using logbooks or computers HR Workers’ Comp Assistant

Lee Memorial Health System - Cape Coral, FL

March 2007 to April 2012

· Enter new claims and reserves, process claims within designated authority level in STARS

· Review accident/injury investigation report for pertinent information

· Ordering of supplies, copying, Fax and sorting material and mail processing, scanning all reports

· Pay and process Indemnity's, Expense payments and Monthly Bills

· Contact claimants or department to get additional information

· Assists the Workers' Compensation Specialists in clerical duties relative to the administration and adjustment of Workers' Compensation Claim

· Research bills for denial, rejection, missing or forms, previous payment, and any other concerns

· Run Weekly Report

Education

John F. Kennedy High School

Skills

• Human Resources

• Exceptional Customer service

• Strong organizational skills

• Perform general office duties

• Billing/ Payment process

• Bilingual fluent in English & Spanish

• Knowledge of Microsoft Office

• Answer & direct phone calls

• Microsoft Outlook

• Communication skills

• Office experience

• Microsoft Excel

• Computer skills

• Microsoft Powerpoint

• Clerical experience

• Microsoft Word



Contact this candidate