Executive Human Resources Leader with over ** years of expertise in building, scaling, and leading strong Human Resources foundations and departments in both large corporations and startups. Familiar with the nuances of multi-cultural, cross functional workforces, onsite and remotely. A dynamic leader who balances strategic needs and foresight in driving short and long-term strategic plans and objectives, with the philosophy that as leaders it is our responsibility to create future leaders. Willing to be immersed in the tactical and function as a generalist. Mastery in developing and implementing HR policies and tactics focused on aligning to organizational goals, and driving staff towards excellence. In-depth knowledge of privately held, venture backed, and public organizations. Understanding of federal, state, and international compliance and standards and comprehensive Payroll processing. Highly proficient in culture challenges both in startups and globally, including India, Canada, France, Puerto Rico, and Asia. Passionate about diversity, equity, and inclusivity. Talent Acquisitions

Talent Management

Payroll Administration/Processing

Retention & Engagement

Participative Management

Settlement Negotiations

Succession Planning

Career Pathing

Employee Value Proposition

Growth Plan / Goal Alignment

Total Rewards

Incentive Planning

Onboarding

Employee Communication

Cultural Diversity, Inclusion, Equity

SOX Compliance

Scaling

Workforce Reengineering

HR Generalist Affairs

International Employment

Leadership Development

Manpower Planning

Qualitative/Quantitative Analysis

Documentation and Handbooks

Policies, Process & Standards

Benefits Administration

Compensation Analysis

Compensation Structure Design

Employee Relations

Union Relations, Arbitration

Collective Agreements Bargaining

Workers’ Comp Administration

Leaves, ADA, FMLA & OSHA

Unemployment

Reporting, Analysis, & Metrics

Workforce Planning & Staffing

Change Management

Training & Development

Learning Management Systems

Budgeting & Resource Allocation

Compliance and Credentialing

Alternative Work Schedule (AWS)

Org Development/Design

International Contrator Compliance

GDPR

B2B Agreements

Conflict Management, Resolution, &

Mediation

HRIS, LMS, ATS

Performance Management

Contract Negotiations

Merger and Acquisition

Wellness Programs

EEO and DFEH

Coaching & Mentoring

Grievance and Arbitration

VISA Processing

Organizational Needs Assessment

Regulatory Compliance

Risk Management

Full Cycle Recruitment

Cross Cultural Communications

Employee Communication

Project Management

Claim Administration

Regulatory Affairs

Multinational Workforce

JCAHO Compliance

Employee Empowerment

SENIOR HUMAN RESOURCES EXECUTIVE LEADER

424-***-**** · ad0191@r.postjobfree.com

www.linkedin.com/in/mendibitner-oceandreams

California

Mendi Bitner

ACCOMPLISHMENTS

Strengthened retention 27% by engagement adapted to workforce – Sunshine Behavioral Healthcare Implemented strategic scalable structure for HR and growing startup – Ingenium Saved $125K with new recruitment strategy and increasing talent pool 35% - Hillandale Healthcare Partnered with Brunner Literacy Group to offer staff education pertaining to GED and literacy - IHG SKILLS

Professional Experience

Led HR end-to-end solutions and strategy, aligned with overall growth strategy of the business plan for this behavioral health tech organization.

Created recruiting model encompassing logic flows, provider staffing model, and quantifiable metrics. Implemented Greenhouse ATS.

Met compliance structures for various accreditations. Orchestrated daily HR functions and led HR functional experts across the US, PR, and India. Implemented regular touch-point meetings resulting in improved retention and engagement. Identified and delivered L&D programs to meet strategic talent needs and installed MedTrainer LMS. Instituted tools and initiatives supporting CDEI and promoted a global culture, such as AwardCo for recognition. Handled complex multicultural employee relations, visa’s, workplace strategies and global policies. Assisted in design of high performing strategies, executable solutions, and best practices globally. Strategized a strong communication plan.

Composed and centralized policies, practices, procedures, and handbook. Understood, built, and met compliance standards for accreditation. Launched Rippling HRIS system.

Developed Talent and Performance Management Structures. Analyzed and set wage comprehensive wage.

Established total rewards, 401K, benefits and wellness programs that functioned nationwide and globally. Identified areas for function centralization and cohesive HR practices across the organization. Coached, counseled, and provide tools and guidance to enable effective leadership to newer managers. Built, scaled, and directed a team of 35 HR professionals across US, remotely and onsite, for recovery organization. Steered HR strategy and programs as organization tripled in size to include across 25 facilities and 10 states. Drove organizational change, upgraded talent, organizational strategy, and renewed confidence. Designed and led panoramic workforce expansion, implementing recruitment, onboarding, and off-boarding plans. Developed cohesive policies and practices to align to regulatory requirements compliance across the US. Articulated HR needs and plans to board of directors, serving as a strategic thought partner. Implemented recruiting and talent acquisition strategies, Workday system, and Paycor ATS, in leading recruitment. Scaling objectives, i.e needed roles, training and development, best practices, programs, systems, and policies. Developed and career pathing/succession planning programs Enhanced compensation and benefit programs to ensure market competitiveness.. Implemented critical due diligence processes for compliance across the US. Elevated communication, performance, and motivation with constructive feedback, strong leadership, and expertise. Established cultural initiatives, promoted DEI, wellness, and belonging programs. Facilitated transition to Adp payroll and HRIS system, subsequently reducing payroll expenses 20%. Resolved $40K in unjustified benefit deductions. Audited and negotiated new benefits. Vice President of Human Resources

Within Health, USA

Vice President of Human Resources

Sunshine Behavioral Health, CA

Built cross functional high performing HR Department for this Saas / tech startup from the ground up., Formalized policies and procedures for onsite and remote employees. Scaled department, devised strategies, and implement systems accommodating exponential growth. Created and centralized handbook, policies, documents, protocols, and procedures. Assisted in weaving cultures, due diligence, and best practices with multiple mergers and acquisitions. Handled global employees, understanding compliance with complex GDPR and labor laws. Implemented transition to new HRIS system, Payroll system, 401K, and benefits as we scaled. Collaborated closely with Board of Directors.

Developed job descriptions while maintaining compliance with EEO. Created all aspects of end-to-end talent acquisitions and comprehensive recruitment. Administration of compensation and benefit initiatives. Chief People Operations Officer

Ingenium Plus, US

01/2022 - Present

11/2018 - 01/2022

02/2014 - 11/2018

Developed comprehensive HR org structure in alignment with the business goals and vision. Strengthened comprehensive reporting and informed metrics system. Collaborated to build a culture of excellence and innovation aligned to mission and values. Utilized knowledge of complex multiple states/counties compliance to build platforms and acquire ADA, EEOC, and JCAHO accreditations.

Initiated brand campaigns to champion brand culture and source best candidates. Customized comprehensive communication strategy identifying opportunities in employee engagement and proactive messaging.

Introduced digital onboarding, annual staff surveys, and 360-performance review system. Launched Relias LMS, training, mentoring and professional development, and succession programs. Directed all Human Resources functions across entire clinic, pharmacy, rehabilitation, and long-term facility organization.

Organized HR compliance and achieved regulatory compliance with no adverse audit findings. Launched new HRIS, learning, onboarding, orientations, and ATS systems. Built gauged HR foundation and framework for cohesion and universal Hr practices across the company. Developed standards, policies, best practices, procedures, and handbook for over 5000 employees. Oversaw annual budget and conducted cost, productivity, and yearly wage analyses. Executed a Competitive Pay Program and structure.

Formalized L&D and launched Cornerstone learning management system increasing retention. Facilitated employee relations, EEOC guidelines, and compliance. Managed negotiations, collective bargaining, and labor relations. Administered insurance plans, collaborating with brokers on renewals and annual open enrollment. Managed transition to Paycor payroll system and oversaw payroll department. Spearheaded new performance management system which increased management use by 40%. Analyzed positions, integrated succession planning, candidate slating, and developed Talent Management Strategy. Established unique recruitment strategy in challenging industry, such as cultivated relationships with local universities to source top talent.

Initiated retention programs, implementing tuition reimbursement, paid certification, and mentoring. Directed integrated HR operations within Canada, US, and South of France with 28-member team. Implemented Kronos HRIS system and established pipeline of future leadership candidates by 25%. Boosted retention rate with employee engagement initiatives, succession planning, and culture. Engineered structure, systems, analytics, procedures, and staffing models to optimize productivity. Chief Human Resources Officer/CHRO

Hillandale Health, OH

Additional Professional Experience:

Corporate Head of Human Resources • Covington, KY

Real Estate, Construction, and Development

Senior Human Resources Director • IHG, OH

Hospitality (hotels and restaurants)

University of Dayton -

Wright State University -

SHRM-scp – Senior Professional Human Resources Certification - SHRM Master’s of Human Resources Management (summa cum laude) Bachelor of Business Administration (summa cum laude) SPHR-i - Senior Professional Human Resource International Certification - SHRM CCP - Certified Compensation Professional - ICTD

CDEI - Certification in Diversity, Equality, and Inclusion - Cornell University EDUCATION

08/2007 - 02/2014

CERTIFICATION

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