Administrative Assistant Customer Service

Showkhan Irandost

*** – **** Skyline Drive E

Columbus OH 43235

614-***-**** Personal Cell

***********@*******.***

Career Objective – Seeking Employment as a Legal Administrative Assistant

Summary of Qualifications

• Legal Administrative Assistant Diploma Program

• Experienced Key-Holder/Trainer and Cash Administrator

• 6 Years’ Customer Service Experience in Retail and Hospitality

• Trained in MS Office and Basic Canadian Law

• Refugee Program Co-ordinator and Pharmacy Technician

Legal Administrative Skills

• Educated in criminal law procedures, instruments and documents

• Knowledge of basic family law including forms and procedures regarding marriages, divorces, separations and the Child and Family Services Act

• Skilled in preparing legal/court documents and forms

• Educated in corporate law including documents and instruments

• Trained in legal billing and basic bookkeeping

• Understanding of legal terminology and basic Canadian law

• Knowledge of the Court of Queen’s Bench Rules and Procedures

• Experienced in preparing minute books

• Trained in incorporation and partnership documents

• Educated in preparing Offers to Purchase, calculating costs of sale and mortgages

• Knowledge of the Land Titles System of Manitoba

• Understanding of conveyance and transfers

• Trained in preparing wills and administering estates

Computer Applications

• MS Word, Excel, PowerPoint, Outlook, Access, Adobe Acrobat Reader DC

• Windows 7, 10, Macintosh OS, video software and editing

• Transcription and scheduling software

Educational Background

Legal Administrative Assistant Diploma Program, 2016

CDI College

High School Diploma, 2012

Kelvin High School

Criminal Social Work, 2017- 2018

University of Winnipeg / Booth University College

Employment Experience

Legal Administrative Assistant

Habing Laviolette September 1, 2021 – April 30, 2023

• Prepared Legal Realestate/Corporate precedents for filing

• Transcription and schedulinged payment

• Assisting other administrative staff with including word processing, data entry and research

• Assistant to lawyer assigned

• Drafting precedents for lawyer review

• Assisting other administrative staff with overflow work, including word processing, data entry and research

Receptionist

Beacon Hill Lodge, 2018 – July 2021

• Provide assistance to Administration department – Prepare or distribute files/memo

• Greeting visitors and accepting deliveries

• Handling incoming calls and operating a switchboard

• Maintaining office directories

• Assisting other administrative staff with overflow work, including word processing, data entry and research

• Collect information regarding residents

• Schedule clients and customers

• Receive visitors entered into data base and prepared documents for LPN’s

• Counted inventory and placed orders for supplies

• Compiled workbooks, managed Trust Fund Accounts

Program Co-ordinator, summer, 2016 - 2018

Syrian Refugee Summer Camp/University of Winnipeg

• Contacted partner agencies and Winnipeg companies to co-ordinate support

• Worked with Canadian immigration authorities to determine needed services

• Arranged and Organized 6 months of activities and outing for ages

5 y/o-20y/o

Key-Holder/Customer Service Representative, 2015-2016

Wow Mobile Boutique

• Provided customer service for cellular telephone customers

• Opened and closed the store and prepared deposits

• Balanced the cash tills and prepared entries for bookkeeping

• Operated a database and spreadsheet

• Received payments by cash, credit and debit cards and prepared receipts

• Counted inventory and placed orders for supplies

• Maintained contact with other outlets and placed requisition orders

• Administered shipping and receiving

Cash and Sales Associate, 2014-2015

Chamois Car Wash

• Opened and closed car wash as a key-holder

• Received payments and scheduled cash office employees

• Deposited cash in safe, administered cash float and prepared deposits

Senior Server/Cashier, 2012-2013

Kabob Palace

• Hired and trained serving staff

• Provided customer service solutions and provided information

• Ordered supplies and managed inventory; prepared deposits and counted cash

• Opened and closed restaurant and set-up dining area

Pharmacy Technician, 2012

Red River Pharmacy

• Prepared prescriptions, measured creams/ointments and counted pills

• Filled prescription orders under supervision of a practicing pharmacist

• Placed and received orders and opened/closed pharmacy

• Counted and verified contents of restricted pharmaceutical products

• Received payments, prepared deposits and balanced cash till

Volunteer Service

• Secretary, Kurdish Association of Manitoba

• Volunteer, Teddy Bear/Boo at the Zoo

• Educational Assistant, Winnipeg Adult Education Centre/Sir William Osler

• Fundraiser, Canadian Diabetes Association

• Events Volunteer, Tuxedo Family Centre

References – Available upon request

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