Human Resources Management

Accomplished and performance-driven professional with extensive experience in developing and implementing enterprise-wide HR programs and policies aligned to deliver business objectives of company. Proven success in leading organizational change and building teams to achieve targets. Broad experience across all HR functions including strategic planning, workforce efficiency, talent acquisition, retention, training, benefits, and employee relations. Instrumental at maintaining integrity and confidentiality of all business and personnel related information. Skilled in identifying and implementing solutions and partnering with professionals to maximize success. Possess in- depth knowledge of legal requirements related to day-to-day management of employees and regulatory compliance. Areas of Expertise

Career Experience

CG Studio Interiors – Nashville, TN 2023 – Present Director of HR & Office Manager

I plan, lead, direct, develop, and coordinate the policies, activities, and staff, ensuring legal compliance and implementation of the organization's mission and talent strategy. Manage full-cycle recruiting including onboarding, training, retention, and off-boarding of all employees. Created an HR handbook addressing recruiting, performance reviews, safety, training, and legal compliance. Manage all technology products and software used internally and client-facing. Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

• Work closely with the CEO as the strategic partner in all business matters. Assisted with the development of the company mission and business plan.

• Developed and implemented an employee handbook addressing employment laws, regulations, and employee engagement connected with the company mission.

• Manage all technology and cybersecurity essential for protecting our digital assets, including sensitive personal and financial information, intellectual property, and critical infrastructure. Found weaknesses in current settings and instituted new protections to increase cybersecurity.

• Implemented tracking process for product samples and managing client requests, reducing manual efforts by 75%.

Krystina Roman ad018b@r.postjobfree.com • 203-***-**** LinkedIn URL • La Vergne, TN 37086

• Human Resource Management

• Recruitment & Selection

• Performance Management

• New Hire Orientation

• Training & Development

• Conflict Resolution

• HRIS Management

• Employee Relations Building

• Team Building & Leadership

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The Coats Company – La Vergne, TN 2023 – Present

Human Resource Generalist

Empowered managers and employees with expert advice on talent management, payroll, FMLA, and benefits. Crafted detailed standard operating procedure documentation for electronically filing employee files in accordance with compliance guidelines.

Oversaw end-to-end recruiting, onboarding, and entire employee lifecycle for both in-person and remote positions spanning all 50 states. Guided and mentored managers in employee engagement, documentation, discipline, and performance improvement plans. Instituted performance review procedures, streamlined corrective action tracking, and created and executed standardized processes for onboarding new employees and off-boarding terminated employees.

• Expanded total headcount of FSTs by 40%.

• Developed and executed localized strategies for hiring.

• Achieved 30% improvement in accuracy of on-time payment collection.

• Implemented a standardized process for internal recruiting procedures and debrief processes.

• Led establishment of initial open line of communication with district managers in fully remote positions.

• Decreased number of inbound calls to customer support from FSTs (Field Service Technicians) in the field by 45%.

• Generated over $50K in company savings by transitioning from external recruiting to internal process and eliminating external recruiting efforts.

• Devised robust procedure and enforced implementation to ensure effective management of corrective conversations and documentation for managers.

• Fostered and cultivated internal and external relationships with project teams, department managers, and consultant teams to enhance delivery of HR services. News Corp – Nashville, TN 2021 – 2023

Human Resources Specialist, New Hire Care

Conducted thorough payroll review and provided approval on bi-weekly basis. Guided I-9 re-verification project for more than 550 employees, adhering to guidelines provided by US Customs and Immigration Services (USCIS) for virtually completing I-9s, both for in-person and remote employees. Managed onboarding process for multiple business units, while ensuring successful integration of 4-12 new hires per week.

• Ensured meticulous maintenance of personnel records and statistical data to ensure accuracy and compliance with relevant regulations.

• Created and deployed employee lifecycle intake forms for US and India to ensure precise data capture and efficient tracking across all stages of onboarding, promotions, terminations, and other employee lifecycle events. Amazon – Nashville, TN 2020 – 2021

DSP Recruiting Support

Introduced process enhancements through adoption of new platforms and oversaw partner training. Devised and organized programs and events that connected candidates through both virtual and in-person platforms. Educated and supported candidates throughout application process to ensure seamless experience.

• Achieved savings of 20 man-hours per week for program team by generating 35 automated email templates.

• Revolutionized automation rules for 10 impeccably executed projects, engaging and evaluating 8,148 candidates. Page 2 3

• Drove remarkable reduction of 40 man-hours per week across multiple teams by spearheading 58 automation projects.

Additional Experience

Talent Acquisition Operations Specialist, Wellpath – Nashville, TN Education

Doctor of Philosophy - Industrial and Organizational Psychology, Expected Completion date 2026 Capella University – Minneapolis, MN

Master of Science - Human Resource Management, 2023 Capella University – Minneapolis, MN

National Society of Leadership and Success Member

Bachelor of Music, Vocal Performance, magna cum laude, 2018 Berklee College of Music – Boston, MA

Technical Proficiencies

Salesforce, Workday, iCims, Kronos, Pardot, MS Office Suite, Google Suite, ADP Workforce Now Affiliations

Society of Human Resource Management

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