x MY Resume ****.docx ity
KATHRA SWIFT
Louisville KY 502-***-**** ad0180@r.postjobfree.com
Professional Skills Profile
* Experience with Scheduling and Interviewing, and payroll
* Experience with Electronic Medical Records, Microsoft Outlook, Word, and PowerPoint, CMS/Tip, HOD, Lotus Notes, AS400, NG
software, Right Fax
* Knowledge of Health care coding: CPT-8, HCPCS, ICD -9, ICD-10
+ Medical insurance billing, Terminology, and coding, Knowledge of HIPAA
Professional Experience
RECRUITER, Adecco August 2021 ~ Current
Jacksonville, FL (remote position)
© Identify future hiring needs
© Designing job descriptions
‘4 Sourcing candidates through databases and social media
'® Conducting interviews, electronically filing paperwork, and keeping abreast of employment law and legislation
TERRITORY CASE MANAGER, Rx Crossroads by McKesson July 2015 — August 2021
Louisville, KY
* Drive therapy outcomes for patients, providers, pharmaceutical reps, and healthcare companies for specialty prescription
drugs with a high emphasis on reimbursement and billing
* Coordinate care for patient's and perform full medical and pharmacy benefit investigations that relate to various medical and
pharmacy payer's
* Communicate with colleagues and supervisors to ensure care coordination while adhering to strict HIPAA and corporate
standards
* Actas staff mentor for new staff onboarding
Home Health Coordinator, Rx Crossroads by McKesson July 2013 — July 2015,
Louisville, KY
* Provide help with cases that have issues such as missing patient demographics or clinical information for the patient
coordinator
* Verify that medication and home health nursing is established while acting as a partner with pharmaceutical reps in supporting
the prescriber offices and patients in need of therapy
* Help train new employees that develop performance standards, identify areas for improvement, and implement measures to
improve performance levels
+ Report Adverse Events and Product Quality Complaints while being an advocate for website requests
* Generated Report requests for team leadership
Education
Bachelor of Science in Business Administration with an emphasis on Health Care Management
Sullivan University, Louisville KY April 2013
‘Community Service
* Volunteer for elementary age division at local church on a monthly basis
+ Served as Volunteer coordinator for high school youth ministry for over 2 years.
‘+ Volunteered for the Girl Scouts of America as assistant Scout Leader