Brittney Johnson

Experienced and Professional multitasker

Saint Petersburg, FL 33702

ad0134@r.postjobfree.com

+1-386-***-****

Experienced and professional multi-tasker seeking a challenging and rewarding position with dedication to professional growth, including constant upgrading of my skills by participating in training opportunities, providing a professional demeanor, and communicating effectively with all levels of the organization. People often remark of my leadership skills and willingness to do what is necessary to get the job completed. I hold the ability to observe policies set forth by my employer, as well as recognizing and following all OHSA Standards and Universal precautions. Authorized to work in the US for any employer

Work Experience

Digital Press Operator

Brook and whittle - Hamilton, OH

November 2021 to February 2022

• Operate digital press

• Printing quality products without error

• Ensuring correct measurements on printed labels

• Meeting shipment deadlines

• Color sensitive testing

• Inventory accuracy

• Light cleaning

Office Manager

ServiceMaster Restore - Ormond Beach, FL

June 2020 to September 2020

• Working assigned files daily

• Dispatching technicians, balancing daily schedule and emergency work orders

• Assisting in the field as needed.

• Direct contact for homeowners, insurance companies and adjusters

• Responsible for keeping an open line of communication with insurance companies/adjusters and homeowners regarding the loss

• Sending documentation to Field and or Desk Adjusters upon request

• Follow-up with insurance carriers regarding the status of claims assigned to them

• Negotiations with Adjusters regarding the invoice for services performed as needed

• Assist technicians with communications to adjusters/homeowners/carriers (including Demolition approvals, supplemental services needed, difficulties with homeowners, etc.)

• Follow-up with technicians on any missing documentation needed to complete the job

• Collect payments from homeowners and insurance carriers

• Managing daily office routines

• Managing daily schedule for office and technicians

• Completing employee reviews

• Keeping structure and balance within the work place with an open door policy while enforcing employer policies and procedures

• Investigate and resolve customer complaints

• Daily, weekly and monthly reports

• Tracking technician efficiency

Accountant/Property Manager

Ocean Center Apartments/Daytona Pacific - Daytona Beach, FL March 2016 to June 2020

• Collection and processing of unit payments

• Filing and processing of evictions

• Accounts Receivable -maintenance department, to include invoicing for work performed.

• Overseeing tenant and staff compliance

• Tending to complaints

Account Representative/Invoicing/Estimator

Xactimate Invoicing

2018 to 2019

per scope of work

• Xactimate Estimating per scope of work

• Working assigned files daily

• Dispatching daily schedule and emergency work orders

• Direct contact for homeowners, insurance companies and adjusters

• Responsible for keeping an open line of communication with insurance companies/adjusters and homeowners regarding the loss

• Sending documentation to Field and or Desk Adjusters upon request

• Follow-up with insurance carriers regarding the status of assigned claims

• Negotiations with Adjusters regarding the invoice for services performed as needed

• Assist technicians with communications to adjusters/homeowners/carriers (including Demolition approvals, supplemental services needed, difficulties with homeowners, etc.)

• Follow-up with technicians on any missing documentation needed to complete the job

• Collect payments from homeowners and insurance carriers

• Tracking payments for files assigned to me and managing difficult/delinquent files Receptionist/Veterinary Assistant

Pine Ridge Pet Clinic

2015 to 2018

• Answering client inquiries, Scheduling appointments and recording messages for doctors and staff

• Greeting clients

• checking patients in

• discharging patients

• dispensing medications and prescription refill requests (both in clinic and via outside pharmacy orders) with the doctor's approval

• Inputting data into electronic medical record system

• Sending requested records to other clinics

• Receiving client payments

• posting charges

• running end of day transaction register

• processing end of night batch report.

• Check clinic email, fax and phone messages

• following up on past due reminders

• returned mail analysis

• email analysis making the appropriate patient account updates

• Next day appointment reminders and Previous Days follow up calls

• Cleaning / organizing reception and other specified areas of the clinic

• Managing front desk support staff

• Collecting blood, urine and tissue samples from patient

• Performing basic lab tests such as urinalysis, heartworm and blood counts

• Operating X-ray machine and taking X-rays of various animals' body parts.

• Getting the animal and the operating room ready before each examination process

• Interviewing the owners and asking about the reasons of their visit in order to properly prepare the medical chart for the doctor

• Preparing file for each case and ensuring that it gets properly stored as a confidential file

• Keeping inventory of product & clinic supplies

• Briefing the owners about the basic health care instructions around pet animals and the treatment process in case of an illness or injury

• client education in regards to preventions and or recommended diagnostics. Administrative Assistant

The Dog Liberator

2010 to 2018

• Communicate professionally with Shelters, and potential Adopters

• Providing counseling and advice with regard to dog behavior, training and wellness

• Professionally represent The Dog Liberator, with our primary Veterinarian, while following The Dog Liberator's rules and standards

• making decisions regarding vetting

• Update the Adoption Calendar

• post news and updates on our Facebook page

• writing on the Blog following strict editing and posting guidelines.

• work as an advocate for the dog liberator and the animals in the rescue

• I often find myself defusing controversial subjects/conversations

• process the micro-chip database, entering vital adoption information in the online database for each dog.

Deland Lead Receptionist/Floating Technician

Newman Veterinary Centers

2013 to 2015

• Answering client inquiries

• Scheduling appointments and recording messages for doctors and staff

• Greeting clients

• checking patients in

• discharging patients

• dispensing medications and prescription refill requests (both in clinic and via outside pharmacy orders) with the doctor's approval

• Inputting data into electronic medical record system

• Sending requested records to other clinics

• Receiving client payments

• posting charges

• running end of day transaction register and processing end of night batch report

• Check clinic email, fax and phone messages

• following up on past due reminders,

• returned mail analysis

• email analysis making the appropriate patient account updates

• Next day appointment reminders and Previous Days follow up calls

• Cleaning / organizing reception and other specified areas of the clinic

• Managing front desk support staff

• Collecting blood, urine and tissue samples from patient

• Performing basic lab tests such as urinalysis, heartworm and blood counts

• Operating X-ray machine and taking X-rays of various animals' body parts.

• Getting the animal and the operating room ready before each examination process

• Interviewing the owners and asking about the reasons of their visit in order to properly prepare the medical chart for the doctor

• Preparing file for each case and ensuring that it gets properly stored as a confidential file

• Keeping inventory of product & clinic supplies

• Briefing the owners about the basic health care instructions around pet animals and the treatment process in case of an illness or injury

• client education in regards to prevention and or recommended diagnostics. Customer Service Representative/Receptionist

Newman Veterinary Centers of Deltona

2011 to 2012

• Answering client inquiries

• Processing payments Scheduling appointments and recording messages for doctors and staff

• Greeting clients

• checking patients in

• discharging patients

• dispensing medications and prescription refill requests (both in clinic and via outside pharmacy orders) with the doctor's approval

• Inputting data into electronic medical record system

• Sending requested records to other clinics

• Check clinic email, fax and phone messages

• following up on past due reminders

• returned mail analysis

• email analysis making the appropriate patient account updates

• Next day appointment reminders

• Previous Days follow up calls

• Cleaning / organizing reception and other specified areas of the clinic. Chiropractic Assistant/Office Manager

Middletown Chiropractic

2009 to 2010

• Scheduling appointments over phone and in person

• greeting all incoming clientele

• collecting deductible payments and create paper and electronic patient files

• Ordering and maintaining clinic supplies

• Verifying insurance for Major Medical, Personal Injury (Auto), Workers Compensation, and Medicaid

• Administering Chiropractic Therapies/Modalities to patients

• X-ray development

• Proofing Doctors notes

• Management of Daily office productivity and routine Butler County Children's Services

2008 to 2010

• Interviewing potential adoptive parents

• Notifying current and potential adoptive parents of scheduled webinars and meetings.

• Developing activities for the children during parents night out and during meetings and or classes.

• Distributing mailers to potential foster parents as necessary Education

High School Diploma

Madison Junior Senior High

1999 to 2003

Skills

• Administrative Assistant

• Outlook

• Receptionist

• Dog Training

• Mold Remediation

• Pet Care

• Restoration

• Restoration Industry Experience

• Sage

• Smartsheet

• Veterinary Assistant

• Computer Literacy (10+ years)

• Water Mitigation (2 years)

• Customer Relationship Management (2 years)

• Account Management (2 years)

• Animal Care

• Fire Restoration

• Water Damage Restoration

• Medical Office Experience (10+ years)

• Office Management

• Communication skills (10+ years)

• Avimark (9 years)

• Front Desk (4 years)

• Dash (2 years)

• Management

• Laboratory Experience

• Property Management

• Project Management

• Administrative experience

• Construction estimating

• Windows

• Kennel Experience

• Clerical experience (10+ years)

• Customer support (10+ years)

• Customer service (10+ years)

• Google Docs

• Social media management

• Multi-line phone systems

• Microsoft Office

• Roll off truck

• Tractor-trailer

• Medical Imaging

• QuickBooks

• Negotiation

• Remodeling

• Accounts Receivable

• Word processing

• Leadership

• Schedule Management

• Logistics (2 years)

• Research

• Supervising experience

• Drywall

• Blogging

Additional Information

SKILL SET

IICRC Certified

Xactimate 28

Account support

Collections

Administrative Support

Leadership

Receptionist

Customer Service

Dispatch

Avimark

Sage

Scheduling

Inventory

SmartSheet

DASH

PSA

Microsoft Word

Microsoft Office

Microsoft Excel

Microsoft Outlook

Office 365

Data Entry

Powerpoint

Skype

Polycom phones

Clerical

Schedule management

Driver scheduling

Contact this candidate