Event Coordinator, General Manager
Resume:
**************@*****.***
www.reallygreatsite.com
**** ******* **. ****, ** 76710
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
People Manager
Client Acquisition & Retention
Visual Design and installation
Event Coordinator
Associates Degree - Creative Leadership
MorningStar University - MSU
2007 - 2009
1 year Internship with the Events &
Hospitality Department of Heritage
International Conference Ctr.
General Manager
Tory Burch
·Drive and deliver monthly and yearly sales targets through key metrics achieved by team growth and development with a focus on specific selling behaviors and clienteling with a goal of increasing a consistent client base month over month resulting in a 16% increase over LY metrics and a 20% increase to YTD sales goals
Plan and execute In-Store Events through community networking, charity participation and relationship building driving 15% of our yearly sales target
·Increase team client base through relationship selling behaviors, strategic hiring through identifying market specific and client specific needs in the business. Ended the year with 50% of store sales achieved through client book sales
Create a culture of passion and accountability for the brand and the aesthetic through a servant leadership approach with an emphasis of the company values. Lead monthly product knowledge meetings, individual TB's with each team member. Empowering the team to "own their business" through training, shoulder to shoulder selling and hands on support and feedback environment. Business analytics; monitoring product sales and penetration with an emphasis on key learnings and shared knowledge amongst the sales team through specific DORs, team contests, fit sessions, training and utilization of all in-store technology and resources
Management and insight into all company inventory through a hands on approach with; payroll management, inventory management, PNL knowledge and insight training for each team member.
Managed the Visual aesthetics, directives, styling and monthly floorsets, window installations, planning, mapping and execution while empowering growth and development with delegation to key members of the management team. 2016 - 2021
Experienced manager in fashion retail, luxury retail and luxury outlet.. Knowledgeable in internal and external customer acquisition and retention. Goal driven with year over year winning results. Dedicated to creating and cultivating a winning culture.
R A Q U E L L E R I V E R A
Assistant General Manager
Tory Burch Outlet 2014 - 2016
**************@*****.***
www.reallygreatsite.com
2019 Hanover Dr. Waco, TX 76710
C O N T A C T
E X P E R T I S E
R E F E R E N C E S
Business Analytics
Team Building
Event Planning
Time Management
Project Management
Client .Centric Training &
Development
Visual displays; market specific,
lifestyle specific & product specific
Kristine West
Pam Hurn
Store Manager
Ann Taylor Loft
Opened a new storefront in one of the top ten fastest growing cities in the Nation
Supervise employee’s projects, roles & responsibilities Oversee store product and shipment operations.
Experience overseeing dual control of opening and closing register procedures. Assist with visual merchandising for the successful increase of sales. Trained the team to meet store sales targets and credit card targets Received an award for highest ROV in the company within 1st month of oepning with a 214% to goal results
2005 - 2014
Event Coordinator/Donor
Specialist
Heritage International Conference Center
Planned and coordinated donor events, partner retreats, award ceremonies and receptions.
Contributed to the design of partner marketing materials and collateral. Managed and organized volunteers and volunteer schedules within the department.
Created and coordinated design and layout of V.I.P lounge and venues for all special events.
Contacted and responded to the needs of donors. Coordinated and oversaw large donor mailing campaigns.
Purchasing agent for the fundraising department
PR manager of the department
2009 -2012
R A Q U E L L E R I V E R A
·Assisted the team in achieving monthly, quarterly and yearly store targets
·Strategically plan and create monthly team schedules for a team of 25
·Outreach and Events Captain – responsible for organizing and driving sales through targeted, organized outreach with a specific client and product focus. Attended local networking events in the community, worked closely with the mall management to drive exposure and build relationships with local influencers
Assisted with managing team performance and growth through supervising selling behaviors through specific goal setting, leading by example and individual monthly touch base with an emphasis on growth and sales goal achievement
Mentored associates and other members of the management team with an emphasis on measurable goals resulting in promotion within the team and within the company
Developed a network of peer to peer mentorship that resulted in a streamlined growth track resulting in promotion of each peer.
Jin Choi
Continued. . .
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