Business Analyst Systems

OKENWA CHRISTIANA

E-mail: **************@*****.***

Mobile: +1(437)979 – 9702 ; +(234) 806-***-****

SUMMARY

Energetic and analytical Business Analyst professional, with vast experience that spans

several years and hands-on, progressive expertise in advanced process re-engineering

projects and system implementation initiatives. An innovative and inspirational leader with

a proven ability to anticipate problems, offer solutions, develop strategies and address

issues. Senior technology specialist with dynamic communication and presentation skills,

and a strong track record in reorganizing, streamlining, and strengthening business systems

and ensuring stakeholder satisfaction. a reputation for working effectively alone and as

part of a dynamic multi-discipline engineering team managing medium to large scale

projects.

CORE STRENGTHS

Software development and Testing Lifecycle Technical writing and facilitation skills

Jira and Confluence Microsoft Dynamics/NAV

Microsoft Teams, Zoom and WebEx Microsoft Suite (Word, Excel, PowerPoint)

Organizational change management SAP Procure-to-Pay (P2P)

Sap BOBJ Suite GAP Analysis

System Integration SAP-BW & 4Hana MS Project AND SharePoint

Business Process Re-engineering Balsamiq Wireframes

Process analysis and modelling SnagIT and MS Visio 2.0

PROFESSIONAL EXPERIENCE

Business Systems Analyst Sept 2021- Till

Kuwait Energy Company- Iraq(Middle East)

• Worked with internal stakeholders to understand business needs and external customer

requirements Identifying enhancement or process improvement opportunities.

• Work closely with both business and technology teams to plan, create use case scenarios,

execute UAT and implement technical solutions.

• Be a key contributor to strategic projects from the design phase through architecture,

development, testing, documentation, production deployment and support.

• Design, build, deliver and maintain mission-critical BI dashboards using MS Power BI,

Tableau

• Prepare process and data models; using Visio to create workflow, Use Case and other

BPMN Language (BPMN 2.0) based diagrams for a payment Reporting software

• Lead the delivery of a user interface for Sales Business Unit integration with on React JS as

an open-source front-end library that is enabling Mobile data and Sales information

access.

• Prepare and document test plan documents in collaboration with QA team for User

Acceptance Testing (UAT), System Integration Testing (SIT), generating test cases from

business use cases and documented test script

• Facilitate Joint Application Design (JAD) sessions to elicit requirements through

brainstorming for new and enhanced system development efforts in online banking and

credit underwriting solutions

• Lead walkthroughs, validation and discovery sessions with key stakeholders when eliciting

process components in business transformation and improvement projects

Business Process Engineer July 2019-Sept 2021

SPIE OIL & GAS SERVICES, Port Harcourt, Nigeria

• Liaise with business users, subject matter experts, and development team to highlight

opportunities for process improvements and business process automation for client’s and

internal users

• Logically structured recommendations and supporting data to formulate a solid, logical

and understandable business case.

• Utilized appropriate business modeling techniques to represent and graphically depict

various activities, processes and data.

• Created Business Case, User Stories and Acceptance Criteria, User Requirement

Specification (URS), Functional Design Document containing mock-ups, wireframes,

process models, business rules, use cases etc. for developers to build codes and database

tables for the system.

• Analyzed various business processes and identified new opportunities, business processes

and strategies for more efficient and optimized processes.

• Created an FDD and captured transformation rules to identify database tables that will be

impacted during data migration from source to destination/target systems.

• supported the design of Process Design Document (PDD), Business Requirement

Document (BRD), Current State document, Future State document, Volumetric Data,

Business Case, document/steps on several projects

• Analyzed testing impact of requirement changes and modifying test scenarios as needed

adhering to the system development life cycle and project management life cycle

methodologies

• Executed SQL queries to test back-end data validation of database tables based

• Coordinated different tasks to ensure that task prioritization falls within the project

schedule and plan which is in line with corporate strategic direction.

• Lead joint application design (JAD) sessions to elicit requirements and brainstorm for new

and enhancement system development efforts

Business Analyst September 2013 – July 2019

SPIE OIL & GAS SERVICES, Port Harcourt, Nigeria

• Led the business process transformation and system implementation and designed

solutions to meet business and enterprise needs supporting end users across the institution

• Performed stakeholder analysis to identify impacted and influencing stakeholders and

SMEs.

• Liaised with IT Business Partners, Product Owner, Project Manager, Validation Lead, Testers,

Developer, IT Solution Architect and external vendors to proffer solution to business needs.

• Acted as squad lead to facilitate requirements gathering sessions such as interviews,

workshops and JAD sessions, and identify knowledgeable stakeholders to drive

requirements elicitation.

• Analyzed and model the end-to-end current state business process (as is), perform gap

analysis, document and model the future state (TO BE) process, and recommend

technology solution options.

• Created Business Case, User Stories and Acceptance Criteria, User Requirement

Specification (URS), Functional Design Document containing mock-ups, wireframes,

process models, business rules, use cases etc. for developers to build codes and data

base tables for the system.

• Analyzed various business processes and identified new opportunities, business processes

and strategies for more efficient and optimized processes.

• Elicited business requirements from various stakeholders across multiple lines of business

through document analysis, interviews and Joint Application Design (JAD) sessions.

• Led business process transformation and facilitate and manage stakeholder and client

relationships to design solutions and meet business and enterprise needs

• Leveraged strong knowledge of Oracle application architecture, process design, and

configuration to work on functional design documents to support the build of high traffic

chat application on a CRM platform

EDUCATION

Federal Government Girls College, Umuahia

West African Examination Council - 2003

Chukwuemeka Odimegwu Ojukwu University formerly known as Anambra State University

Bachelor’s in Mechanical Engineering - 2010

Plymouth Marjon University

MBA- Masters of Business Administration Expected Graduation April 2024

Certifications and Training

PLC Technician certificate – George Brown College in-view

Professional engineering registration (EIT) APEGA 2021

Professional engineering registration (EIT) APEGS in-view

Achievements:

• Worked as part of the team that designed and installed automated receiving,

storage, and consumption activities for all Bristow Helicopters fueling operations that

resulted in a savings of about $1,200,000.00 CAD in the first year alone

• Worked as part of the team that planned and executed automated receiving,

storage and consumption activities for all Heineken Brewing operations (9 locations)

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