Rose McPhee

Bank Teller/ Administrative Coordinator/Customer Service Representative

Hephzibah, GA 30815

ad0116@r.postjobfree.com +1-706-***-****

Education.

High school diploma in General Studies

North Augusta High School - North Augusta, SC

August 1982 to June 1985

Dedicated and detail-oriented Customer Service specialist with 3 years of experience. Skilled at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and goal-oriented team player.

Authorized to work in the US for any employer

Work Experience.

Packer

Amazon Fulfillment Center AGS1 - Appling, GA

September 2022 to September 2023

Packaging customer orders by using a computer to place orders in correct boxes. Administrative Assistant/Customer Service Representative Marshall's - Evans, GA

September 2020 to December 2022

• Took inventory

• Operated the cash drawer

• Assisted with technical support duties

• Performed data entry for cash office

Bank Customer Service Representative

Fifth Third Bank - Martinez, GA

October 2020 to July 2021

• Responded to inquiries and issues

• Operated the cash drawer

• Cashed checks, processed deposits

• Processed change orders

Customer Service Representative

Stein Mart - Augusta, GA

June 2019 to September 2020

• Assisted customers with questions

• Processed customer transactions

Medical Biller

Insurance Verification - Hephzibah, GA

February 2013 to June 2016

Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.

• Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.

• Documented and filed patient data and medical records.

• Submitted claims to insurance companies.

• Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.

Production Machine Operator

International Paper - Augusta, GA

April 1987 to January 2001

Set-up machines for various jobs up to ensure high-quality manufacturing and waste reduction of rolls of paper.

• Monitored feed and speed of machines during machining process.

• Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.

• Maintained and ensured accurate and timely completion of logbooks and inspection reports.

• Comprehended and carried out routine or complex job specifications and requirements.

• Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.

• Documented daily production data and submitted accurate, timely logs to keep management up to date on activities.

• Operated equipment in accordance with company procedures and customer requirements.

• Read and interpreted operation and parameter sheets to effectively complete each job.

• Reported all operational deficiencies to supervisor and maintenance personnel.

• Received and correctly processed both written and verbal instructions, prints and work orders. Skills.• Medical coding• Insurance Verification• Medical Billing• Cash handling• CPT Coding• Customer service (3 years) • Clerical Experience• ICD Coding Additional Information .

SKILLS

• File/records maintenance • Electronic authorization processing• Quick learner • Clean DMV record

• Data entry documentation • Strong safety history• Documenting patient information • Cash register operation

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