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PROFESSIONAL SUMMARY

Results-producing management professional with extensive experience in leading profit-generating operations while providing excellent customer service and developing loyal client/vendor relationships. Successful in management and team-building operations, maximizing retention and sales, as well as employee satisfaction for the benefit of a visionary and growth-oriented company. EXPERIENCE

Aaron’s Rent-to-Own, Houston, TX

General Manager August 2017 - Present

Manage sales and strategic planning to maximize growth and profitability; Achieved over 20% profit over last 12 months

Responsible for forecasting annual sales and revenue, and meeting annual and quarterly budgets

Develop innovative strategies to attract new customers

Responsible for maintaining good credit ratings and low collection percentages

Responsible for purchasing new inventory, in order to maximize seasonal sales opportunities; order all supplies for the store

Responsible for training and promoting one employee to become General Manager

Manage six employees in sales, collections and shipping/receiving Buddy’s Home Furnishings, Houston, TX

General Manager May 2016 - Present

Manage sales and strategic planning to maximize growth and profitability; Achieved over 20% profit over last 7 months

Responsible for forecasting annual sales and revenue, and meeting annual and quarterly budgets

Develop innovative strategies to attract new customers

Responsible for maintaining good credit ratings and low collection percentages

Responsible for purchasing new inventory, in order to maximize seasonal sales opportunities; order all supplies for the store

Responsible for training and promoting one employee to become General Manager

Manage six employees in sales, collections and shipping/receiving HomeSmart/Aaron’s Rent-to-Own

General Manager Sept 2013 - May 2016

Manage sales and strategic planning to maximize growth and profitability; develop innovative strategies to attract new customers

After 1.5 years, turned store around and reached goal of #1 Store in All-Around Performance in the Nation for first time in history of the store

Responsible for forecasting annual sales and revenue, and meeting annual and quarterly budgets

Responsible for maintaining good credit ratings and low collection percentages

Responsible for purchasing new inventory, in order to maximize seasonal sales opportunities; order all supplies for the store

Manage six employees in sales and collections

Comcast Communications, Houston, TX

Direct Sales Representative/Field Collections Representative Aug 2009 - Aug 2013

Responsible for sales of Comcast cable/internet/phone products and services to residential homes in territories provided, with the purpose of recovering clients lost to competitors JOSE L. GARCIA 1 3 5 W I L K I N ’ S C R O S S I N G • S U G A R L A N D, T X 7 7 4 7 9 C E L L ( 2 8 1 ) 8 7 9 - 7 7 6 6

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Offshore Construction & Diving, Inc., Cut Off, LA

Personnel Manager/Crane Operations Supervisor/Sales Aug 2008 – Aug 2009

Responsible for daily monitoring and expediting of crane operations activities for our largest account. Believe in providing our clients with excellent and prompt customer service

Worked closely with our clients’ on-site representatives; reported to them regularly to determine their on- site labor needs, so as to schedule additional labor to update them on the progress of newly-hired crane operators

Carnival Amusements & Rental Services, Sugar Land, TX President/Owner 1997 - 2009

Grew annual sales from $35,000 to $200,000 with over 5,000 customers in party sales and rentals Developed advertising and marketing strategies for the company, did market research for better targeting of product placement

Magic Rentals/Renter’s Choice, Houston, TX

Store Manager 1995-1997

Managed sales and strategic planning to maximize growth and profitability; increased store sales to meet company’s standard of 20% profit; developed strategies to attract new customers

Responsible for forecasting annual sales and revenue, and meeting annual and quarterly budgets

Responsible for maintaining good credit ratings and low collection percentages Managed ten employees in sales and collections

Aaron’s Rent-to-Own, Houston, TX

Store Manager 1994-1995

Managed sales and strategic planning to maximize growth and profitability; developed strategies to attract new customers

Responsible for forecasting monthly sales and meeting monthly budgets

Responsible for maintaining good credit ratings and low collection percentages; made outside collection calls when necessary

Managed ten employees in sales and collection

Remco, Houston, TX

Store Manager 1991-1994

Developed strategies to attract new customers; expanded in-store sales; increased BOR and APU each year at my store

Responsible for forecasting monthly sales and meeting monthly budgets

Responsible for maintaining good credit ratings and low collection percentages

Managed ten employees in sales and collections

Fiesta Mart, Inc., Houston, TX

Front-End Manager 1986-1991

Recruit, interview, hire, train and supervise associates

Managed 25 employees Approved client check payments; resolved customer issues and complaints EDUCATION

Remco U Houston, TX

Extensive training in Rental Sales and Management, including Marketing, Credit and Collection Practices and Inventory Control

Houston Community College System Houston, TX

Certificate, International Transportation and Distribution 2

University of Houston Houston, TX

Liberal Arts Major - Completed 7 Credit Hours

Miami-Dade South Community College Miami, FL

Liberal Arts Major - Completed 10 Credit Hours

Biscayne College Miami, FL

Liberal Arts Major – Completed 30 Credit Hours

LANGUAGES

Fluent in Spanish and English, both written and verbal References available upon request

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