lucy West
Masters of Arts General Psychology
Bath, NY 14810
**********@*****.***
1. secure a position in business that would allow me to utilize my education, training and experience.
• Twenty-five years of delivering quality customer service.
• Multi-skilled in the fields of care giving and tax preparation.
• Civic minded as demonstrated by years of volunteer service.
• Five years of experience in retail industry.
• Strong cashier and financial management skills.
• Accelerated learner and self-motivated to perpetual learning.
• Valid NYS driver's license.
• Honorable Service United States Marine Corp Veteran. TRANSFERRABLE SKILLS
• Dependable ● Professional
• Loyal ● Persevering
• Trustworthy ● Tactful
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Care giver respite worker
Sandra Duff - Corning, NY
January 2022 to Present
Assist a stroke victim Veteran and assist his family with daily living skills and emotional support Working closely with the Elizabeth Dole foundation veteran's assistance Residence Counselor
Pathways, Inc. - Painted Post, NY
October 2022 to December 2022
Assist residents in CF 1 group house with daily living skills, like care, feeding and daily hygiene, and day habilitation schedule.
Evening schedule.
Kitchen Assistant/Dishwasher
Lakeside Eatery - Watkins Glen, NY
May 2022 to October 2022
Assist cooks and front of the house for Horseheads brewing and the restaurant. Seasonal position involving grill fry and food preparation assisting kitchen. Dietary Aide
Steuben Centers - Corning, NY
September 2021 to December 2021
Assist kitchen staff placement of patients meals on a tray line for breakfast, lunch and dinner. Distribute trays as necessary. Food preparation including baking and salad preparation. Kitchen maintenance of Hobart dishwasher.
Kitchen Assistant
The Waterfront Restaurant - Hammondsport, NY
May 2018 to September 2021
Assist cooks with food prep prepare salads to order. Use a Hobart dishwasher to was silverware, plates, cups, glasses, saute pans, stock pots, fry baskets, and stove parts Traveling Merchandiser
Done right Merchandising - San Diego, CA
February 2020 to May 2020
• Resets modular to corporate protocol.
• Cleaning and erecting displays
• Rotate stock and discontinued stock.
Dietary Aide
Steuben Centers - Bath, NY
2015 to 2016
Deliver and provide 3 meals daily to Alamo section rehab residents. Knowledge of Diabetic Cardiac and low fat dietary requirements. Tax Preparer
H&R Block - Syracuse, NY
2010 to 2010
Cashier
Dunkin Donuts - Syracuse, NY
2007 to 2009
Cashier, Supervisor
JC Penney - Syracuse, NY
1997 to 2006
Independent Marketing Representative
Schlesinger Associates - Iselin, NJ
1997 to 1997
Education
Master's in General Psychology
Northcentral University - San Diego, CA
May 2018 to Present
Bachelor's Degree in Business Management
Everest University - Tampa, FL
2017
A.A.S. in Business Administration
Cayuga Community College - Auburn, NY
1995
Diploma
Moravia Central School - Moravia, NY
1979
Skills
• Marketing (10+ years)
• Merchandising
• Gardening (2 years)
• Planograms
• Recruiting
• Salesforce
• English
• Computer literacy
• Forecasting
• Research
• Fundraising
• Analysis skills
• Schematics
• Employee relations
• Human resources
• Microsoft Access
• Leadership
• Computer skills
• Sales
• Customer service
• Microsoft Powerpoint
• Handyman experience
• Maintenance
• Project management
• Negotiation
• Heavy lifting
• Pricing
• Communication skills
• Relationship management
• Customer relationship management
• Dietary aide experience
• Caregiving
• Strategic planning
• Computer networking
• Quality assurance
• Event planning
• CRM software
• Military
• Financial management
• Food preparation
• Cleaning
• Financial report writing
• Computer operation
• Accounts receivable
• Process improvement
• Dietary department experience
• Writing skills
• Business development
• Tax experience
• Food service
• Organizational skills
• Administrative experience
• Microsoft Office
• Driving
• Cashiering
• Stocking
• Cash handling
• Manufacturing
• Data collection
• Manufacturing
• Supervising experience
• Data collection
• Retail sales
• SAS
• Office experience
• Front desk
• Behavioral health
• Discharge planning
• Social media management
• Data Warehouse
• Management
• Cooking
• Microsoft Excel
• Case management
Military Service
Branch: USMC
Service Country: United States
Rank: Lance Corporal
June 1981 to March 1985
Administration logistics and inventory.
Office procedures like mailing typing filing, responding to correspondence. Certifications and Licenses
Masters of General Psychology
Present
Food Handler Certification
First Aid Certification
Additional Information
RELEVANT PROFESSIONAL SKILLS
Customer Relations
● Strong (CRM) skills equates to customer loyalty, external internal customers.
● Assess customer needs and to meet those needs to customer satisfaction.
● Active member of VFW, American Legion
● Active Board member of Steuben County Suicide Prevention Coalition
● Reduce customer costs through effective process improvement (CPIs). People Skills
● Able to work with all levels of the organization including the leadership team.
● Comfortable working in a collaborative environment.
● Strong advocate and supporter of EO/EEO.
● 10 years working independently with Schlesinger Associates as a Field Marketing Rep.