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Customer Service Social Media

Location:
Oklahoma City, OK
Posted:
November 10, 2023

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Resume:

JENNY L. MOORE

918-***-****

ad00yd@r.postjobfree.com

Professional Summary:

To start my career with an established company for which I have passion and drive for. With opportunity for diversity, professional growth as well as opportunity for advancement. Work History:

November 2015 - Current

LA Custom Cuffs Owasso, OK

Co-Owner

Scheduling and Booking Events, Setting up booths at events, such as Tulsa State Fair, Affair of the Heart, Oktoberfest, Rooster Days.

Promoted business via social media to generate leads and maximize brand identity. Fulfilled customer shipping needs by completing all purchase orders and customer invoices. Managed purchasing, sales, marketing and customer account operations efficiently. Provided exceptional customer service to customers, increasing customer loyalty 100%. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Running a square system,Cashier and Customer Service. Making custom jewelry. August 2021- Current

City of Tulsa, Tulsa, OK

School Crossing Guard

Directs actions of children and traffic at street intersections and school entrances to ensure safe crossings; monitors and enforces school zone speed limits. October 2022 - January 2023

Casey's Gas Station Owasso, Ok

Cashier and Customer Service

Operated register system to process new purchases. Processed credit card, EBT, and gift certificate payments with electronic computer system. Processed various forms of payment for gas, merchandise and lottery tickets. Completed accurate cash-in and cash-out procedures of computerized cash register. Checked identification for proof-of-age for alcohol and tobacco sales. Confirmed stock levels and expiration dates of merchandise. Used a POS system to enter orders, process payments and issue receipts. Accurately completed charge logs and batched credit card reports at day end. May 2019 - May 2022

Big Lots Owasso, OK

Cashier and Customer Service

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Worked closely with shift managers to solve problems and handle customer concerns. Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Greeted over 300 patients per day.

Conducted inventory counts by adding each item in stock and documenting in POS. Set up new sales displays when asked by management. August 2004 - August 2006

Northeastern State University Broken Arrow, OK

Receptionist/Clerical Assistant

Provided clerical support to company employees by copying, faxing and filing documents. Interacted with Professors, Lawyers, other clerical employees, by phone, email or in-person to provide information.

Maintained organized files and stocked supplies to support team needs and maximize performance.

Maintained records of material flow, compiling and organizing related data. Sorted and distributed office mail.

Education:

May 2004

May 2006

Northeastern State University Broken Arrow, OK

Bachelor of Science in Criminal Justice, Psychology May 2002

May 2004

Tulsa Community College Tulsa, OK

Associate of Science in Generals, Criminal Justice, Psychology



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