STACEY INFANTI

Well-quali ed professional with proven success in improving operations and solving

problems. Highly pro cient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. 2468 Saint Peters Rd Pottstown, PA 19465 484-***-**** ad00y6@r.postjobfree.com WORK EXPERIENCE

Realty One Group Advocates — Realtor

Keller Williams Realty Group — Executive Assistant to President & VP 04/2021 to Present, Downingtown, PA

Assist buyers with nding ideal homes by assessing needs, requirements, and budgets. Advise and inform prospective clients on current market activities and conditions. Write contracts to outline sales and purchases of properties. Compare recently sold area properties to determine competitive market prices. Liais between buyers and sellers to establish favorable prices and negotiate contract terms. Verify payment and loan paperwork for property sales by working closely with banks, buyers and sellers.

Display and market real property to possible buyers. Develop networks and cooperate with attorneys, mortgage lenders and contractors. Promote sales through advertisements, open houses and listing services. Remain knowledgeable about real estate markets and best practices. 05/2020 to 04/2021, West Chester, PA

Improved customer satisfaction through application of superior con ict resolution and problem- solving skills.

Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.

Oversaw appointment scheduling and itinerary coordination for both clients and personnel. Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize pro tability of client relationships. Managed supervisor itinerary and appointments and streamlined scheduling procedures. Planned and set up daily operations meetings as well as weekly team meetings. eXp Realty — Executive Assistant / Office Manager

EDUCATION

West Chester University — BSc in International Business Pottsgrove High School — High School Diploma

Assisted with each real estate transaction from beginning to end involving executives as little as necessary.

Planned, arranged and coordinated the travel arrangements of the operations department. Updated and maintained team CRM daily to ensure the most up to date client information. Ran comparative market analysis reports for weekly listing appointments. Carried out day-to-day duties accurately and ef ciently. 05/2008 to 04/2020, Limerick, PA

Reviewed and executed con dential documents, contracts, and disclosures. Established a positive ow of communication with agents, clients, attorneys, and personnel involved in closing transactions.

Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.

Developed new business and managed new and existing clients. Negotiated contracts with buyers and sellers to maximize customer savings. Assisted clients with thorough knowledge of short sale processes, mortgage loan processing and foreclosures.

Maintained computer and physical ling systems.

Oversaw of ce inventory activities by ordering and requisitions and stocking and shipment receiving.

Established work ow processes, monitored daily productivity and implemented modi cations to improve overall performance of personnel.

Coached new hires on company processes while managing employees to achieve maximum production.

Planned and posted daily social media content to promote team, keep in touch with past clients, and bring in new business.

08/2003 to 05/2008

08/2000 to 05/2003