Business Development Customer Service
Resume:
EDGAR FORKEL
*** * **** *** **, Apt ***
Houston, Texas 77024
ad00xt@r.postjobfree.com
AREAS OF EXPERIENCE
Domestic & International API 6D, 600, 602 Gate, Ball, Globe, and Check, Valve Sales.
Sales /Application Engineering.
Client relations, account management, customer service, & business development.
Interact effectively with people of different cultural backgrounds.
Experience & Knowledge in the Latin American & Domestic Valve Market.
MWD & Drilling Fluids.
PERSONAL ATTRIBUTES & SKILLS:
Utilized bilingual skills to communicate with customers while performing international sales operations.
Resourceful in generating new ideas to increase market share.
Very aggressive and Energetic Sales mentality/approach.
Bilingual in English, Spanish; and basic Italian.
Contributed to an increase in sales to the Latin American /Domestic markets generating new leads, Business/Contacts.
Played a key role in expanding the client base in Latin America and domestic markets.
Used a diplomatic yet firm approach to solve customer /Agent needs.
Follow-up of all orders in production and kept customers informed.
EMPLOYMENT HISTORY
Bernard Controls (Actuator Manufacturer) Houston, Texas
Business Development Manager for Houston and Latin America
May 2022 – Present
Calling on EPC’s and End Users to get approvals and gain new business.
Establish Distributor and Rep network in respective regions.
Provide Project Sales and Quotes to new and current clients.
Represent the company in major trade shows.
Conduct executive level communication within the assigned region.
Vahn-Tech International (Valve Manufacturer) Houston, Texas
Regional Sales Manager Consultant (US and Latin America)
September 2021 – May 2022 (Served as a consultant with no benefits)
Calling on EPC’s and End Users to gain approvals and new business.
Establish Distributor and Rep network in respective regions.
Provide project Sales and Quotes to new and current clients.
Represent the company in major trade shows.
Conduct executive level communication within the assigned region.
Serve as a product expert to solve routine product or system issues
Distribution Now (PVF) Houston, Texas
Valve Specialist Account Manager Business Development
March 2019 - August 2021 (Layoff - DNOW lost the Chevron account to MRC)
Responsible for developing new valve sales opportunities in the Americas while expanding existing business.
Prepare timely quotations in response to customer project inquiries in strict accordance with customer specifications.
Provide training & technical support to the sales team on the complete valve product range.
Set up key customer meetings on an agreed frequency.
Provide customer assistance as necessary via personal visits, phone, email etc.
Sold API 6D ball and gate valves for the Chevron account in Angola, Africa, and other international locations.
Master Valve (Valve Manufacturer) Houston, Texas
Business Development Manager for the Americas
August 2018 - March 2019 (Left for better career opportunity with an established company)
Calling on EPC’s and End Users to gain approvals and gain new business.
Establish Distributor and Rep network in respective regions.
Provide project Sales and Quotes.
Represent the company in major trade shows.
Conduct executive level communication within the assigned region.
Aji Peruvian Grill - Houston, TX
Co-Owner
Feb 2017 - July 2018
FBV Inc (USA) (Valve Manufacturer) Houston, Texas
Sales Manager US and Latin America
February 2012 - February 2017
Introduction of FBV to the Latin American and domestic markets.
Promote and increase the sales in the regions.
Develop new distributors and program joint customer visits in their countries.
End user & EPC registrations.
Track and follow up on all project quotes generated.
Assess market and define strategy to grow within the region.
Serve as a product expert to solve routine product and system issues.
Develop and clearly articulate account growth plans.
Represent the company in major trade shows.
Sold API 600, 602 small forge gate, globe, and check valves.
Flowserve – Valbart (Valve Manufacturer) Houston, Texas
Senior Sales Representative Domestic and Latin America Business Development
September 2010 - January 2012 (Flowserve domestic focused and not Latin America)
Inside / Outside Sales accountability.
Provided quotes and followed up on projects.
Delivered excellent customer service.
Developed new leads with the Key EPC’s and End Users within the territory.
Established relationships with the key decision makers.
Work with the cross functional sales team to maximize sales in the given accounts.
Serve as the product expert introducing several products specifications and features.
Conduct executive level communications within the assigned region.
Sold API 6D ball valves.
McJunkin Red Man (PVF) Houston, Texas
Sales Representative Account Manager
October 2009 - September 2010 (Recruited away by Valbart)
Responsible for all project sales, inside and outside sales.
Developed new leads and landed new business within assigned territory.
Conduct executive level communications with the key accounts in the assigned region.
Developed and clearly articulate account growth plan strategies.
Met or exceeded territory sales and standard margin goals.
Work with the cross functional sales team to maximize sales in the given accounts.
Edgen Murray (PVF) Houston, Texas
Senior Sales Representative Account Manager – US Latin America
January 2008 - July 2009 (Layoff)
Managed existing and new business for both Inside Sales and Project Sales.
Demonstrated excellent customer service and account management skills daily.
Develop new leads and contacts within territory to increase market share for the company.
Generated End User & EPC approvals.
Asses the market and define the strategy to grow within the assigned region.
Conduct executive level communications with the key accounts in the assigned region.
Sold API 600,602 gate globe and check valves.
Virgo Engineers (Valve Manufacturer) Houston, Texas
Sales Representative Sales Manager (Houston and Latin America)
January 2005 - January 2008
Generated Inside and Outside sales by developing client relationships.
Develop and follow a set sales strategy to grow the region.
Serve as a product expert for several products specifications and features.
Executed a sales strategy to Business Development into Latin America.
End User & EPC approvals.
Developed new distributors and program along with joint customer visits in their respective countries.
Conduct executive level communications with the key accounts in the assigned region.
Meet or exceed territory sales and margin goals.
Sold API 6D ball valves.
Baker Hughes - Houston & Venezuela
MDW & Drilling Fluids Engineer (Land & Offshore Operations)
July 1998 - January 2004
Stewart & Stevenson - Houston, Texas
Inside Sales Representative
August 1996 – July 1998
EDUCATION
Bachelor of Commerce in International Export Sales - July 1995
Universidad de Nuevas Profesiones – Caracas, Venezuela
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