Customer Service Sales Associate

Julio A. Tuna

213-***-**** ad00xe@r.postjobfree.com Downey, CA 92410

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Bilingual Spanish and English

Team Collaboration

Complex Problem-Solving

Customer Service

POS System Operation

Stock Replenishment

Problem Resolution

Product Knowledge

Product Merchandising

Inventory Control

EXPERIENCE

Customer Service Associate/Stocker, Contractors Warehouse, July 2022-August 2023 Long Beach, CA

Greeted customers and identified their needs.

Provided customer service by answering questions about product location, price and availability.

Suggested product solutions based on individual customer needs. Arranged merchandise in an attractive manner to promote sales. Stocked shelves with newly arrived products.

Followed safety procedures when handling hazardous material or dangerous goods. Driver/Wood Finisher, G.C Wood Finish, April 2017-May 2022 Sun Valley, CA

Delivered merchandise to customers in a timely and efficient manner. Checked loads to ensure that cargo was secure and distributed evenly. Loaded and unloaded goods from truck using hand-trucks or pallet jacks. Prepared and stained wood surfaces for finishing.

Applied finishes with spray guns, brushes, cloths, rags, steel wool pads, and other tools. Inspected finished products for quality control purposes. Sales Associate, Macy's Furniture, October 2016-April 2017 Los Angeles

Demonstrated product knowledge by presenting customers with features and benefits. Initiating conversation with customers to open them up and carry a personal relationship in a business like manner.

Provided accurate information about products, prices and services. Built relationships with customers to encourage repeat business. Attended weekly team meetings to review performance goals and objectives. Sales Associate, Ashley Furniture, April 2013-June 2016 Hawthorne

Maintained the aesthetics of the sales oor so customers could shop in a presentable showroom

Maintained a professional appearance and demeanor at all times. Assisted customers with product selection, sizing and styling. Provided accurate information about products, prices and services. Processed transactions using a point-of-sale system. EDUCATION AND TRAINING

High School Diploma

Alaska Learning Center, Anchorage, May 2007

ADDITIONAL INFORMATION

AWARDS, Consistently being awarded sales associate of the month by meeting monthly sales quotas. Was awarded by Sealy Mattress and Guardian Protection for having the highest amount of sales during sales contests.

LANGUAGES

Spanish:

Native/ Bilingual

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