Amanda Powell

! ad00w9@r.postjobfree.com

Personal Information Documents Applications 1

Contact Information "

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Amanda Powell

! ad00w9@r.postjobfree.com

**** ********* ****

Augusta, Georgia 30904

United States

$ +1-573-***-****

Work Experience +

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Fulfillment Warehouse Associate, Amazon "

Ashland, MO

June 2022 - February 2023

- Docked transport vehicles in order to offload goods for sorting.

- Sort packages ranging from weights of 5 to 60 pounds.

- Maintained efficient work flow in order to get packages distributed so that they can be sent for delivery in a timely manner

- Maintained a safe work environment in compliance with safety protocols placed by Amazon

- Repackage damaged packages, or sorted packages to be redistributed

- Supervised 5-10 people at time in order to maintain safety and proficiency

- Staying up to date and proficient in all employee education modules to maintain a stellar standard of compliance

Bud tender/Delivery Driver, Green Releaf Dispensary " February 2023 - September 2023

- Delivered goods to customers in a timely manner

- Handled monetary and credit transactions

- Provided customers/patients with extensive information regarding products provided

- Maintained inventory, and managed price points on a daily basis Advanced Medical Support Assistant (Primary Care), VA Medical Center

"

Columbia, MO

October 2010 - October 2016

(GS-06)

573-***-**** ext.54461

Full time 40hrs.per week, Pay: $34,907 to $45,376/yr. (GS-06) Supervisor: Felicia Casady

*Answer clinic phone calls in a timely manner.

*Maintain functionality of all required hardware within MSA work area, and fully knowledgeable of how to request work order if an issue requires further attention.

*In accordance with Patient Aligned Care Team (PACT) guidelines, each morning, a list of hospital discharges and ER visits within the past 24 hours are printed and given to the RN to review prior to morning huddle.

*Ensure that providers within my assigned PACT teamlet are aware of their access, fully aware of patient load for each day, while ensuring that all patients have appropriate continuation of care by scheduling, rescheduling, and cancelling patient appointments as needed.

*Maintain that clinic appointments and follow up appointments are consistently monitored by printing Return to Clinic (RTC) reports and distributing them among staff accordingly.

*Properly educating patients on clinic protocol, and providing them with any supplementary correspondence if necessary.

*Maintain clinic flow by checking patients into clinic in a timely manner, verifying any supplementary insurance patients may have, ensure any tests, procedures, or appointments that are necessary are taken care of, and informing the nursing staff of when patients have arrived. This is the same for both walk in patient's as well as scheduled patients.

*Order any office supplies that are needed by all staff within assigned clinic area.

*Forward patient requests to the appropriate staff by entering notes into CPRS.

*Established and maintains a filing system for the faxes for assigned work area. Ensure that faxes sent are coupled with transaction reports and filed accordingly, while also maintaining that faxes that are filed are no more than 48 hours old. Finally, by utilizing the information on received faxes to locate patients in the VA system, faxes are distributed to th Receptionist/ Accounts Payable Clerk, Regent's Park & Deerwood Place

"

Jacksonville, FL

March 2009 - April 2009

Full time 40hrs. per week, Starting/Ending pay: $10/hr. Supervisor: Ida Cribb

*Answered telephones for every department within the facility.

*Notated detailed messages, and assured that those messages were distributed appropriately, and in a timely manner.

*Transferred telephone calls to each department within the facility.

*Met and greeted guests and residents.

*Received and distributed all mail and packages for the entire facility, prepared billing correspondence for residents and/or family members.

*Received payments, and kept a detailed record of paid and unpaid billing affidavits.

*Prepared deposit slips, and distributed those payments to the appropriate accounts for bank deposit by close of business each day.

*Maintained a detailed record of vendor's accounts for each department within the facility in a secure online database, and an alphabetically ordered filing cabinet.

*Prepared detailed spreadsheets through Microsoft Excel of all accounts payable for our corporate office to be express mailed by close of business 3 days a week.

*Prepared budgets at the close of each month.

*Established and maintained a filing system for resident forms, and forms used by each department within the facility.

*Filed residents' personal and confidential paperwork into an alphabetically organized filing system, and secure computer database.

*Ordered office supplies for each department within the facility, established, and maintained a filing system for order records.

*Maintained cleanliness within the lobby area and receptionist's desk. Overnight Plano Gram Specialist/ Retail Salesperson, W. Ash St " Columbia, MO

September 2008 - October 2008

Part time 20hrs. per week, Starting/Ending pay: $9/hr. Supervisor: Kay Lewis

*Set 2.5 ft. to 20 ft. counters with existing, and new product.

*Moved product counters from one part of the store to another.

*Reset product according to remodel layout.

*Assured that the store and restrooms were cleaned overnight before customers began to enter the store the following morning.

*Assisted customers on a regular basis with finding products, and educated them on products throughout the store.

*Cleaned and maintained the sales floor throughout the day and at closing.

*Worked as a cashier. Responsible for maintaining appropriate amount of money in register at all times, and had full knowledge of how to operate register in a timely manner to provide highest level of customer service. Logistics Flow Team Member, Target Supercenter "

Jacksonville, FL

March 2007 - May 2007

Permanent Full time 40hrs. per week, Starting/Ending Pay: $9/hr. Supervisor: Eugene Williams

*Prepared new merchandise for sales floor.

*Unloaded merchandise from truck trailer.

*Prepped the merchandise while ensuring that there is an area ready for new merchandise to be placed on the sales floor.

*Stocked all merchandise, assisted, and responded to team member's requests quickly.

*Had all stock prepared and on the floor between the hours allotted from approximately 10:30pm to 6:00am.

Private First Class (PFC)/ Healthcare Specialist, U.S. Army " Fort Sam Houston, TX

March 2006 - November 2006

Full time 40hrs per week, Starting/Ending pay: $1641.66/mo. Supervisor: SDS Monique Vilay

*Worked directly with Commissioned and Non-Commissioned Officers filing secure personnel paperwork, creating databases to input new, as well as existing soldier's information.

*Responsible for orchestrating post wide events for soldiers in Advanced Individual Training (AIT).

* Was chosen by senior Non-Commissioned Officers to be placed in leadership roles overseeing a platoon of 40 or more soldiers at one time; responsible for moving a platoon of 40 or more soldiers from one point to another in a timed and orderly fashion.

*Responsible for answering company telephone, annotated messages, and transferred calls on a multiple line telephone.

*Responsible for the inventory of supplies and the belongings of soldiers who were discharged from the military, or those who had gone absent without leave (AWOL).

*Completed all of Basic Training and met all requirements to advance to AIT. Customer Support Representative, Manpower, 1206 Greene St " Augusta, GA

July 2005 - March 2006

Temporary/Full time, starting pay: $8.50/hr.-ending pay: $9.54/hr. Supervisor: Tameka Mann

*Responsible for accepting incoming calls and having full knowledge of how to hold, transfer, as well as conference calls on a multiple line telephone.

*Responsible for accepting bill payments and explaining multiple billing systems to new, and existing customers while updating their service information within the call center's billing and service database.

*Responsible for having a thorough and complete understanding of how to accurately navigate the database pertaining to the company, Knology. Chapter 13 Trustee, Career Personnel "

Augusta, GA

September 2004 - September 2005

808 Greene St., Augusta, GA

File Clerk

Temporary/Full time, Starting/Ending Pay: $8.00/hr.

*Filed secure tax documents and legal documentation.

*Sorted paperwork in chronological order according to year.

*Established and maintained a filing system according to the year in which the claim was initiated, as well as by last name.

*Scanned secure tax and legal documentation into the business' database, and updated clientele's personal information on a consistent basis.

*Sizemore Janitorial, 900 Greene St., Augusta, GA

Housekeeper

Temporary, Starting/Ending Pay: $9.50/hr.

*Vacuumed or swept all floors on any given floor.

*Emptied all waste paper baskets and replaced trash bags.

*Cleaned and sanitized all restroom facilities, and/or break rooms.

*Swept, stripped, and buffed floors when there were floors that called for such treatment.

*Dusted areas that called for such cleaning.

Technical Support Representative, SITEL Corporation " Augusta, GA

May 2004 - September 2004

Permanent Full time, Starting pay: $8.00/hr.-Ending pay: $8.50/hr. Supervisor: Carlos Johnson

*Responsible for maintaining an advanced technical understanding of the internet service provider's mainframe, the direct operating system of Microsoft Windows program, as well as the Internet Explorer program.

*Provided technical support to customers over the phone on ways in which to troubleshoot specific problems with their internet, cable, and telephone services.

*Full understanding and knowledge of how to accurately navigate and dictate within the call center database for the specific project assignment according to each customer's service information each time a call is received and completed.

*Full knowledge of how to hold, transfer, and conference calls on a multiple line telephone.

Cashier/Retail Salesperson, Modell's Sporting Goods in Livingston Mall

"

Livingston, NJ

August 2002 - April 2003

Part time 25 hours/week, Starting/Ending pay: $7.50/hr.

*Reported directly to manager.

*Maintained proper amount of money in register at all times.

*Responsible for maintaining store cleanliness, and updating shoe displays.

*Responsible for inventory, cleanliness, and organization within the areas where all shoes were stored.

Education +

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Academy of Richmond County (High School) "

High School diploma, Army ROTC, Minor in Biology

Dec 2003 - May 2004

Filing

Expert

Correspondence

Expert

Office supplies

Expert

Customer service oriented

Expert

Customer service

Expert

Retail sales

Expert

Scanning

Expert

Primary care

Expert

Rn

Expert

Scheduling

Expert

Documentation

Expert

Educating

Expert

Talent management

Expert

Database

Intermediate

Inventory

Some Knowledge

File clerk

Some Knowledge

Skills "

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Legal documentation

Some Knowledge

Billing

Some Knowledge

Cashier

Some Knowledge

Retail

Some Knowledge

Payments

Some Knowledge

Retail marketing

Some Knowledge

Customer support

Some Knowledge

Incoming calls

Some Knowledge

Pfc

Some Knowledge

Billing systems

Some Knowledge

Healthcare

Some Knowledge

Technical support

Novice

Spring

Novice

Mainframe

Novice

Internet explorer

Novice

Microsoft internet explorer

Novice

Microsoft windows

Novice

Cpr certified

Novice

Phlebotomist

Novice

Phlebotomy

Novice

Sales floor

Novice

Sterile

Novice

Electromagnetic

Novice

Logistics

Novice

Receptionist

Novice

Telephones

Novice

Accounts payable

Novice

Closing

Novice

Clerk

Novice

Budgets

Novice

Microsoft excel

Novice

Typing

Some Knowledge

Cpr Outpatient

Some Knowledge Some Knowledge

Behaviors What is your work style? "

Motivations What gets you out of bed in the morning? " Licenses and Certifications +

Links "

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