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Patient Care Quality

Location:
Hanover Park, IL
Posted:
November 10, 2023

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Resume:

SHARNELL GRIFFIN, A.A.S.

Hanover Park, IL ***** 630-***-**** ad00vo@r.postjobfree.com

“They may forget your name, but they will never forget how you made them feel.” ~Maya Angelou

QUALITY CARE-DRIVEN HEALTH AND WELLNESS PROFESSIONAL

Quality care-driven health and wellness professional with nearly a decade of knowledge and practical use of anatomy, physiology, pathology and pharmacology, focused on excellent patient and staff relations, effective communication and confidentiality. I am expertly skilled in medical office procedures and also proficient in medical law and ethics, including in OSHA and HIPAA regulations, and providing families and caregivers with instruction and support while remaining focused on quality patient care.

SKILLS & EXPERTISE

Compassion and patience

Excellent organization

Fast-learner & takes initiative

Effective communication

Multi-tasking efficiently

Problem-solving and conflict resolution

Strict confidentiality and integrity

Account & records management

CPR, First Aid & Phlebotomy Certified

Dependable team-player

Confident and takes initiative

Fluent with medical terminology

RELEVANT EXPERIENCE

Record patient medical history, vital statistics and other information completely and accurately

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean

Used technical equipment to safely draw blood and explain the process to patients

Registered drawn blood specimens and stored it in the correct environment

Prepare and administer medication with precision as directed by a physician

Maintain and clean and healthy work space and environment daily

Greeted up to 15 patients daily and responded to needs to expedite visits and maintain flow of patients

Escorted patients to exam rooms, confirmed identity and prepared patients for examinations

Documented reason for visit and confirmed, allergies, smoking history and pharmacy information

Informed the provider and registered nurse of any significant change in vital signs or acute symptoms

Anticipated and set-up equipment or supplies needed for visit

Cleaned, sterilized and prepared exam rooms for patients

Prepared and stocked exam rooms in treatment area by following established protocols for disinfecting

Adhered to office opening and closing procedures strictly

Functioned as an integral part of the patient care team and promoted patient satisfaction

Accepted and performed delegated responsibilities in a positive manner

EMPLOYMENT HISTORY

Amita Healthcare

In-patient Lab Specialist/Phlebotomist November 2018 – January 2021

Home Healthcare Provider

Self-Employed October 2016 - present

Adventist LaGrange Hospital, LaGrange, IL

Unit clerk/PCT: Med/Oncology March 2014 - January 2016

Alexian Brothers Medical Group, Schaumburg, IL

Medical Assistant June 2014 - September 2014

Suburban Orthopedics, Bartlett, IL

Medical Assistant May 2013 - September 2013

The Plus Group (Computer Systems Institute), Elgin, IL

Medical Assisting Instructor December 2011 - June 2012

EDUCATION & CERTIFICATIONS

DeVry University, Addison, IL Lincoln Technical Institute, Melrose Park, IL

Associates Degree: Health Information Technology Certified: Medical Assistance

Amberia College of Nursing, Hoffman Estates, IL Technology Center of DuPage, Addison, IL

Certified: Nursing Assistant Diploma received: Healthcare Studies



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