Amy Sinnard
Decatur, IL 62521
•Professional Summary
Experienced Quality Analyst excellent at juggling multiple tasks and working under pressure. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
•Core Qualifications
•Extremely Organized
•Strong verbal communication
•Team liaison
•Quick Learner
•Multi-tasking
•Customer Service
•Reports generation and analysis
•File/records maintenance
•Scribe for Physician /obtaining information
Experience
Certified Medical Assistant October 2012 – Present
HSHS Medical Group Family and Sports Medicine Decatur, Illinois
Multi-tasking intake nurse, injections, phlebotomy
Physician orders, EMR entering, Communication between patients and physicians
Medication refills, Appointments, Prior authorizations for imaging and medications.
Memorial Medical Orthopedic Specialist February 2022- August 2022
Raycraft and Jones Orthopedics, Decatur Illinois
Scribing for the physicians, assisting with procedures, prior authorizations with insurance, clerical, booking appointments, EMR, medication refills
Quality Analyst July 2011 – October 2012
G & D Integrated, Decatur, Illinois
Conducted analysis to address Quality issues led to better production and better quality of Wheel Tractor Scrapers and Motor graders. Worked with Customer to provide outstanding quality. Identified nonconforming material. Prepared correspondence on quality issues from the production and from the field.
Centralized Scheduling Representative May 2007 to August 2009
Decatur Memorial Hospital, Decatur, Illinois
Multi-tasking with phone, faxing, and customer service in timely manner. Organizing appointments with physician offices for patients. Confirming physician orders and appointments. Communication between patients, scheduling, and doctor’s orders.
Education
Meridian High School Macon, Illinois
General Studies Graduated with Diploma
Decatur Area Vocational Center Decatur, Illinois
Business & Accounting Graduated with Certificate
National Healthcare Association Springfield, Illinois
Certified Clinical Medical Assistant Completed Certification
References Upon Request